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Contribute to the City of Johnston's Website Redesign through a Feedback Survey

The City of Johnston is planning a website redesign and has made available a survey opportunity through Friday, May 28 in order to obtain feedback from residents, visitors, and businesses about the current City website’s functionality.

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* 1. Select all that describe you:

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* 2. What is your age?

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* 3. How often do you visit the City's website?

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* 4. How would you rate the City of Johnston's website on the ease of finding what you need. (5 is excellent and 1 is poor).

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* 5. How would you rate the quality of information on the City of Johnston site? (5 is excellent and 1 is poor.)

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* 6. How would you rate the City of Johnston's website on visual appeal? (5 is excellent and 1 is poor). 

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* 7. How would you rate the search feature on finding the information needed? (5 is excellent and 1 is poor).

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* 8. How would you rate the ease of use of the City of Johnston's website? (5 is excellent and 1 is poor.)

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* 9. How would you rate your overall experience when you have visited the City of Johnston's website? (5 is excellent and 1 is poor.)

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* 10. If you answered 1/poor on any of the above, please explain.

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* 11. Please select which of the following devices you use to access the website (select all that apply)

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* 12. As a resident, what do you use the City’s website for?

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* 13. As a resident, which departments do you access most often on the website? (Please select the three you visit most often.)

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* 14. Generally, how easy was it for you to find what you were looking for?

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* 15. Did you find the information you were looking for?

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* 16. How can we improve the navigation of the website?

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* 17. If you use a voice-controlled assistant, like an Alexa, Google Home, Siri, etc., would you use it to access City information like trash schedule, parks and recreation events and programs, city office hours, etc.?

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* 18. As a resident OR employee: What would you like to see on the City’s website?

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