* 1. Full Name

* 2. How satisfied were you with the ease of which you connected to the website?

* 3. How easily were you able to find your area of concern from the home page?

* 4. How easily were you able to navigate to the page of your concern?

* 5. Not SatisfiedHow satisfied were you with the information on the page of your visit?

* 6. How satisfied were you with the arrangement of the information in addressing your area of concern?

* 7. How satisfied were you with the links to additional/supporting information for your visit?

* 8. How satisfied were you with the time taken from your log on to having your concern resolved?

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