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* 1. Full Name

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* 2. How satisfied were you with the ease of which you connected to the website?

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* 3. How easily were you able to find your area of concern from the home page?

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* 4. How easily were you able to navigate to the page of your concern?

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* 5. Not SatisfiedHow satisfied were you with the information on the page of your visit?

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* 6. How satisfied were you with the arrangement of the information in addressing your area of concern?

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* 7. How satisfied were you with the links to additional/supporting information for your visit?

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* 8. How satisfied were you with the time taken from your log on to having your concern resolved?

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