Safe Workspace Survey - What are you concerns, how can we help

Redland's Library Workplace Aggression Survey

A quick online survey to help facilitators and managers best understand your working environment, and collaborate through training and best practices to keep you safe and feeling positive about your workplace.

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* 1. Have you experienced aggression or intimidation from the public while working at Redlands Library?

Yes

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* 2. If yes, how many times (approximately) can you recall experiencing aggression or intimidation?

Once

2-3 times

4-5 times

6-10 times

Over 11 instances

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* 3. Please give a brief outline of these instances (prioritising occurrences you would most like management to be aware of)

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* 4. Would you consider any of these instances to be life threatening?

Yes

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* 5. If yes, please elaborate on this experience and its outcome:

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* 6. Have you felt unsafe at work?

Yes

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* 7. If yes, please elaborate:

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* 8. Have you seen visitors watching pornography on library internet services?

Yes, once or twice

Yes, on multiple occasions

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* 9. Do you feel confident confronting visitors watching pornography?

Yes

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* 10. Finally, if you would like further support in dealing with aggressive or dysfunctional behaviours at work, what would it be?

De-escalation using communication workplace training

Self defence training

Workplace visitation to address safety concerns

Location specific policy and procedures

Other -