Retail Fulfilment Awards - Best Fulfilment Technology
Best Fulfilment Technology
The category rewards the innovative use of technology to deliver a range of potential outcomes. These may include differentiating fulfilment offers from competitors, delivering a better customer experience, reducing costs or improving the quality of collaboration between business functions or commercial partners. It can take any form including the development and deployment of new technologies and tools or the innovative use of existing technologies or tools. Technologies can be employed in any function associated with retail fulfilment including planning and order orchestration, inventory management; fulfilment customer service management; pick/pack/ship; returns or order tracking / status communications.