Best 3PL - Retailer collaboration

This category rewards strength and effectiveness of commercial partnering arrangements between retailers and 3PLs, with an emphasis on win-win. It seeks to identify Innovative or differentiated services offered as well as evidence of end customer orientation and service focus.

Briefly outline your partnership. This should include the name of your partner, the purpose and duration of the partnership

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* 1. Briefly outline your partnership. This should include the name of your partner, the purpose and duration of the partnership

Describe the effectiveness of the commercial partnering arrangements

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* 2. Describe the effectiveness of the commercial partnering arrangements

Describe any innovative or differentiated services offered

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* 3. Describe any innovative or differentiated services offered

Outline the end customer orientation and service focus

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* 4. Outline the end customer orientation and service focus

Has the partnership resulted in high and sustained service quality? If so, please explain how. This could include DIFOT and other service KPIs

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* 5. Has the partnership resulted in high and sustained service quality? If so, please explain how. This could include DIFOT and other service KPIs

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