Best 3PL - Retailer collaboration

This category rewards strength and effectiveness of commercial partnering arrangements between retailers and 3PLs, with an emphasis on win-win. It seeks to identify Innovative or differentiated services offered as well as evidence of end customer orientation and service focus.

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* 1. Briefly outline your partnership. This should include the name of your partner, the purpose and duration of the partnership

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* 2. Describe the effectiveness of the commercial partnering arrangements

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* 3. Describe any innovative or differentiated services offered

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* 4. Outline the end customer orientation and service focus

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* 5. Has the partnership resulted in high and sustained service quality? If so, please explain how. This could include DIFOT and other service KPIs

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