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Customer Satisfaction Survey
Tell us how we are doing
1.
Is this your first visit to CASELA?
Yes
No
2.
You are
An expat resident
A mauritian
A tourist
3.
How did you hear about CASELA ?
Airport billboards
Travel Agencies
Social Media
Magazine/Journal
TV/Radio
Online reviews (Google, Tripadvisor, etc...)
Other (please specify)
4.
How do you find the price of the entrance ticket?
Affordable
Good value
Excessive
5.
Which method of transport did you use to come to CASELA?
Rented car
Own vehicle
Local bus
Hotel vehicle
Tour operator shuttle
Taxi
Other (please specify)
6.
Which activities did you enjoy the MOST at CASELA?
Least enjoyed
It was OK
Most enjoyed
N/A
Safari Bus Tour
Least enjoyed
It was OK
Most enjoyed
N/A
Tulawaka
Least enjoyed
It was OK
Most enjoyed
N/A
Quad
Least enjoyed
It was OK
Most enjoyed
N/A
4D Cinema
Least enjoyed
It was OK
Most enjoyed
N/A
Thrill Mountain (Ziplines, Nepalese bridge, Canyon Swing)
Least enjoyed
It was OK
Most enjoyed
N/A
Carousel (Flying hippo, Little Travellers, Monkey Swing)
Least enjoyed
It was OK
Most enjoyed
N/A
Walk with Lions
Least enjoyed
It was OK
Most enjoyed
N/A
Drive-Thru
Least enjoyed
It was OK
Most enjoyed
N/A
Giraffe Feeding
Least enjoyed
It was OK
Most enjoyed
N/A
7.
Rate the following in the park:
Poor
Below average
Average
Ok
Great
N/A
Staff welcome
Poor
Below average
Average
Ok
Great
N/A
The park visit
Poor
Below average
Average
Ok
Great
N/A
Restaurant
Poor
Below average
Average
Ok
Great
N/A
Hygiene
Poor
Below average
Average
Ok
Great
N/A
8.
What is your age?
19 or younger
20-29
30-39
40-49
50-59
60 or older
9.
How likely are you to recommend the park to others?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
10.
Do you have any other comments, questions, or concerns?
