CARF Stakeholder Survey Question Title * 1. Which best describes your role? Client Family/Support Network Staff Member Community Partner Other (please specify) Question Title * 2. How long have you been involved with our services? Less than 1 month 1-6 months 6-12 months More than one year Question Title * 3. Do you feel that your treatment plan addresses your individual needs and goals? Yes No Not sure Question Title * 4. On a scale of 1 to 5, how satisfied are you with the quality of care you receive? 1 5 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. Do you feel informed about your loved one's treatment and progress? Yes No Question Title * 6. How satisfied are you with the level of communication from staff? 1 5 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 7. How effective is our organization in collaborating with your agency? 1 5 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 8. Do you feel that we communicate clearly and consistently with your organization? Yes No Question Title * 9. Was it easy to access our services when needed? Yes No Not sure Question Title * 10. Were you provided with clear information about what to expect from our program? Yes No Question Title * 11. Do you feel that you (or your loved one) are treated with respect and dignity by staff? Always Often Sometimes Rarely Never Question Title * 12. Are you aware of your (or your loved one's) rights as a participant in our services? Yes No Question Title * 13. Have you observed (or experienced) positive changes as a result of our services? Yes No Not sure Question Title * 14. On a scale of 1 to 5, how well do our services meet your expectations? 1 5 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 15. What do you feel is the greatest strength of our program? Question Title * 16. What improvements would you recommend? Question Title * 17. Is there anything else you would like to share about your experience with our organization? Done