* 1. Were you offered a tour of the hospital?

* 2. Was the staff friendly, courteous and professional?

* 3. Was the doctor friendly, courteous, professional and knowledgeable?

* 4. Did you have all of your questions and concerns answered?

* 5. If applicable, did the doctor offer treatment options to fit your pet care budget?

* 6. Did you have to wait longer than 10 minutes after your appointment time to be seen?

* 7. Do you feel the hospital was clean, modern and equipped with the latest in veterinary technology?

* 8. We strive to provide the best veterinary care and client service at the best value possible.
We welcome any additional comments or suggestions.

* 9. If you would like the owner or manager to contact you to discuss any concerns, please leave your name and contact number.