The International Conference of Funeral Service Examining Boards

Candidate Experience Survey

Hello!

Thank you for taking a few minutes to complete our candidate experience survey. Your feedback is vital in helping make the exam experience as seamless as possible. Your time and comments are greatly appreciated!

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* 1. Prior to applying for the exam, did you read the candidate handbook?

Yes, I read it.

No, I did not read it.

If yes, was the information helpful and easy to understand? What could be done to improve it?
If no, why not?

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* 2. How easy was The Conference website to navigate?

Very easy

Easy

Difficult

Very difficult

How could the website be improved?

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* 3. Please select all Conference study material(s) you used to study for the exam.

NBE Study Guide

SBE Study Guide

NBE Practice Exam

SBE Practice Exam

I did not use Conference study materials.

If you used Conference study materials, did you find the information included helpful?

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* 4. What additional study material(s) did you use to study for the exam?

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* 5. Was it easy to apply for your exam?

Yes

If no, how could we make the application process easier for candidates?

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* 6. After your application was processed, how easy was it to schedule your exam with Pearson VUE?

Very easy

Easy

Difficult

Very difficult

If this process was difficult, please explain why. How could the process be easier?

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* 7. On the day of your exam, how was your experience at the Pearson VUE test center?

Exceeded expectations

Met expectations

Below expectations

How could your exam experience at Pearson VUE have been better?

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* 8. How satisfied were you with the communication from The Conference throughout your exam process?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

If communication from The Conference was unsatisfactory, how could we have improved it?

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* 9. How would you rate your overall exam process with The Conference?

Poor

Below Average

Average

Above Average

Excellent

Poor

Below Average

Average

Above Average

Excellent

If you were unhappy with your exam experience, please let us know how we can improve.

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* 10. What is your name, and what advice would you give to someone studying for the exam? (optional)

First Name

Last Name

Study advice?