1. Satisfaction Questions

Thinking about your experience with your cooperative, please answer the following questions.

Question Title

* 1. First, please consider all your experiences to date with Sussex Rural Electric Cooperative. Using a 10-point scale on which "1" means "very dissatisfied" and "10" means "very satisfied," how satisfied are you with Sussex Rural Electric Cooperative?

  1 Very Dissatisfied 2 3 4 5 6 7 8 9 10 Very Satisfied Don't Know Refused
//

Question Title

* 2. To what extent has Sussex Rural Electric Cooperative fallen short of your expectations or exceeded your expectations? Using a 10-point scale on which "1" now means "falls short of your expectations" and "10" means "exceeds your expectations," to what extent has Sussex Rural Electric Cooperative fallen short of or exceeded your expectations?

  1 Falls Short of My Expectations 2 3 4 5 6 7 8 9 10 Exceeds My Expectations Don't Know Refused
//

Question Title

* 3. Forget Sussex Rural Electric Cooperative for a moment. Now, I want you to imagine an ideal utility company. How well do you think Sussex Rural Electric Cooperative compares with that ideal utility company? Please use a 10-point scale on which "1" means "not very close to the ideal," and "10" means "very close to the ideal."

  1 Not Very Close to the Ideal 2 3 4 5 6 7 8 9 10 Very close to the Ideal Don't Know Refused
//

Question Title

* 4. For the next question, assume, for the moment, that you could choose from among more than one utility company. The next time you are going to choose a utility company, how likely is it that it will be Sussex Rural Electric Cooperative again? Using a 10-point scale on which "1" means "very unlikely" and "10" means "very likely," how likely is it that it will be Sussex Rural Electric Cooperative again?

  1 Very Unlikely 2 3 4 5 6 7 8 9 10 Very Likely Don't Know Refused
//

Question Title

* 5. What is most important to you about your Cooperative(please select one)

Question Title

* 6. What method do you prefer to pay your bill? (select all that apply)

Question Title

* 7. If you need to contact Sussex Rural Electric, which are you most likely to do? (please select one)

Question Title

* 8. Which of the following SREC programs are you aware of? (select all that apply)

Question Title

* 9. Which of the following SREC programs are you likely to participate in over the next 12 months?

Question Title

* 10. If you would like further information on any of the programs listed above or would like someone from the Cooperative to contact you regarding a question or comment, please provide your contact information and the program name below.

Question Title

* 11. Name

Question Title

* 12. Account Number

Question Title

* 13. Questions or Comments for Your Cooperative

T