Thank you for taking the time to fill out this survey!

Conducting a survey is one of the best opportunities we have to better know our community and to learn how to better serve your needs. Once you have completed the survey, if you wish to share more thoughts, experiences, ideas, or general comments, please email them to: survey@mainmarket.coop

This survey will take 15-20 minutes to fill out. We appreciate your honest and thoughtful responses!

Your answers are anonymous and at the end you will have the option to enter into a drawing for a $50 gift card using your email. This address will not be associated with your survey answers!

* 1. What zip code do you live in?

* 2. What is your age group?

* 3. Do you shop for yourself or an entire household?

* 4. Including yourself, how many are in your household?

* 5. In the past 30 days, which of the following grocery stores have you shopped at? Please select all that apply.

* 6. How often do you shop at Main Market?

* 7. How much of your grocery budget is spent at Main Market?

* 8. Where do you buy groceries from the following categories?

  Don't Buy Buy Mostly Elsewhere Buy Mostly at Main Market
Packaged Grocery Items
Dairy Products
Meat, Poultry, Fish, and Seafood
Meat & Dairy Alternatives
Fresh Produce
Frozen Foods
Bulk Foods
Coffee & Tea
Deli, Grab & Go
Beer & Wine
Supplements
Body Care

* 9. Which of the following do you take advantage of when shopping Main Market?  Please select all that apply.

* 10. Concerning food shopping, rank these in order of importance to you.

* 11. How important are these factors when choosing a grocery store?

  Not Important Somewhat Important Very Important
Location
Store Hours
Parking

* 12. How well does Main Market currently meet your needs overall?
Please choose only one.

* 13. Of the following, rank the top three factors, if implemented, would cause you to do more of your shopping at Main Market?

  1- Most Important 2- Second Most Important 3- Third Most Important
Improved product selection/variety
Improved product quality/freshness
Lower prices
More convenient location
More convenient hours of operation
More parking
Improved store atmosphere/ambiance
Improved store cleanliness/condition
Friendlier staff
More knowledgeable staff
Availability of more national brands (eg; Kraft, Kellog's, etc)
Availability of more natural/organic products
Availability of more local products
Increased responsiveness to customer feedback
I already do all of my shopping here!
Other

* 14. Is Main Market missing something that is important to your grocery needs? Please list 1-5 things that you would buy from the Co-op if we carried it.

* 15. Do you shop the Main Market Deli?

  Never Sometimes Often
I eat breakfast there.
I get breakfast to go.
I eat lunch there.
I get lunch to go.
I eat dinner there.
I get dinner to go.
I get grab & go packaged Deli foods.
I get coffee/hot tea.
I attend $3 Dinner Thursdays.

* 16. Your shopping experience is important to us! Please respond to these Customer Service statements.

  Strongly Disagree Somewhat Disagree Neither Agree or Disagree Somewhat Agree Strongly Agree
I am acknowledged when I enter the store
Staff are friendly
Staff are knowledgeable
Staff are proactive problem-solvers
I can easily identify Staff when I am shopping
The lines at the registers move quickly
My questions get answered
I know where to leave comments and feedback

* 17. Please rate on a scale of 1-5 your experience with Main Market's Customer Service, 1 smiley being the least satisfied, 5 being the most satisfied.

* 18. Are you a Member-Owner of Main Market Coop?

* 19. If you are not a Member-Owner, would you consider becoming one?

* 20. How important is it that Main Market is a co-op?

* 21. Did you attend a workshop, class, or presentation hosted by Main Market in 2017?

* 22. Through which platforms do you like receiving updates and information about Main Market? Please rank in order of preference.

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