*1.Which of these best describes you?(Required.)

I live in Baltimore City.

I work for Baltimore City.

I'm visiting Baltimore City.

I do business in Baltimore City.

Other (please specify)

*2.How would you rate the website’s overall design and layout?(Required.)

Excellent (5 stars)

Good (4 stars)

Okay (3 stars)

Bad (2 stars)

Very Bad (1 star)

*3.Did the website load quickly on your device?(Required.)

Yes (Within 3 seconds)

No (Took longer than 3 seconds)

*4.Which device did you use to visit the website?(Required.)

Desktop

Mobile

Tablet/iPad

Other (please specify)

*5.Were you successful in accomplishing the task that brought you to the website?(Required.)

Yes

No

Not applicable

6.If no, what were you unable to do?

*7.Did you find the information that you were looking for on the website?(Required.)

Yes

No

Not applicable

*8.How accurate and helpful was the information presented?(Required.)

Very accurate and helpful

Somewhat accurate and helpful

Neutral

Somewhat inaccurate and/or unhelpful

Very inaccurate and/or unhelpful

I was unable to find information.

9.If you found the information inaccurate and/or unhelpful, could you please explain why?

*10.Were there any services or features missing that you expected to find?(Required.)

Yes

No

*11.What did you like most about the website? (Please select up to 3 options.)(Required.)

Design (how it looks)

Ease of navigation (how easy it is to get around and find things)

Content (information is easy to find)

Mobile friendly (easy to use on a phone or device)

Handicap accessible (easy to use a screen reader or other ADA device)

Other (please specify)

12.How can we make the website better for you?

13.If you want to give feedback or be part of future research (which may include a reward), please share your name and email.

Name

Email Address