2018 Recruitment Industry Business Confidence Index Data Collection Survey

The Recruitment Industry Business Confidence Index (RIBCIX) is prepared bi-annually by Navigator Consulting & Research as a valuable management tool for recruitment industry leaders. Navigator Consulting has been producing useful industry data since 1998.

The data collection is fast to complete and aggregated results will be shared at no charge to respondents.

All responses are confidential and the results will give you valuable information for the management of your recruitment business.

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* 1. What are your growth expectations for the half year to 31 December 2018 (compared to the half year to June 2018):

	Reduced by 20% or more	Reduced by 10%	No change	Increased by 10%	Increased by 20% or more
No. of recruitment consulting staff	No. of recruitment consulting staff Reduced by 20% or more	No. of recruitment consulting staff Reduced by 10%	No. of recruitment consulting staff No change	No. of recruitment consulting staff Increased by 10%	No. of recruitment consulting staff Increased by 20% or more
No. of recruitment resourcing staff	No. of recruitment resourcing staff Reduced by 20% or more	No. of recruitment resourcing staff Reduced by 10%	No. of recruitment resourcing staff No change	No. of recruitment resourcing staff Increased by 10%	No. of recruitment resourcing staff Increased by 20% or more
Net Revenue (after any temp/contract costs)	Net Revenue (after any temp/contract costs) Reduced by 20% or more	Net Revenue (after any temp/contract costs) Reduced by 10%	Net Revenue (after any temp/contract costs) No change	Net Revenue (after any temp/contract costs) Increased by 10%	Net Revenue (after any temp/contract costs) Increased by 20% or more
Net Profit (before tax)	Net Profit (before tax) Reduced by 20% or more	Net Profit (before tax) Reduced by 10%	Net Profit (before tax) No change	Net Profit (before tax) Increased by 10%	Net Profit (before tax) Increased by 20% or more
Temporary/contract net revenue	Temporary/contract net revenue Reduced by 20% or more	Temporary/contract net revenue Reduced by 10%	Temporary/contract net revenue No change	Temporary/contract net revenue Increased by 10%	Temporary/contract net revenue Increased by 20% or more
Permanent revenue	Permanent revenue Reduced by 20% or more	Permanent revenue Reduced by 10%	Permanent revenue No change	Permanent revenue Increased by 10%	Permanent revenue Increased by 20% or more
Staff Training Spend	Staff Training Spend Reduced by 20% or more	Staff Training Spend Reduced by 10%	Staff Training Spend No change	Staff Training Spend Increased by 10%	Staff Training Spend Increased by 20% or more
Technology spend	Technology spend Reduced by 20% or more	Technology spend Reduced by 10%	Technology spend No change	Technology spend Increased by 10%	Technology spend Increased by 20% or more
Operating costs	Operating costs Reduced by 20% or more	Operating costs Reduced by 10%	Operating costs No change	Operating costs Increased by 10%	Operating costs Increased by 20% or more

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* 2. Do you have the following in place:

	Yes	No
Written business plan	Written business plan Yes	Written business plan No
Financial budgets and planning	Financial budgets and planning Yes	Financial budgets and planning No
Written Marketing Plan	Written Marketing Plan Yes	Written Marketing Plan No
Consultant activity measures	Consultant activity measures Yes	Consultant activity measures No
Unique selling points for your firm	Unique selling points for your firm Yes	Unique selling points for your firm No
Advisory Board	Advisory Board Yes	Advisory Board No
Operations Manual	Operations Manual Yes	Operations Manual No
Quality assurance program	Quality assurance program Yes	Quality assurance program No
Owner succession plan	Owner succession plan Yes	Owner succession plan No
Formal exit strategy	Formal exit strategy Yes	Formal exit strategy No

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* 3. How would you rate your firm on the following important factors:

	Weak	Average	Good	Excellent
Staff training	Staff training Weak	Staff training Average	Staff training Good	Staff training Excellent
Leadership development	Leadership development Weak	Leadership development Average	Leadership development Good	Leadership development Excellent
Technology utilisation	Technology utilisation Weak	Technology utilisation Average	Technology utilisation Good	Technology utilisation Excellent
Consultant support	Consultant support Weak	Consultant support Average	Consultant support Good	Consultant support Excellent
Consultant performance	Consultant performance Weak	Consultant performance Average	Consultant performance Good	Consultant performance Excellent
Overall business performance	Overall business performance Weak	Overall business performance Average	Overall business performance Good	Overall business performance Excellent
Managing costs	Managing costs Weak	Managing costs Average	Managing costs Good	Managing costs Excellent
Standing out from your competitors	Standing out from your competitors Weak	Standing out from your competitors Average	Standing out from your competitors Good	Standing out from your competitors Excellent
Securing retained assignments	Securing retained assignments Weak	Securing retained assignments Average	Securing retained assignments Good	Securing retained assignments Excellent
Securing exclusive assignments	Securing exclusive assignments Weak	Securing exclusive assignments Average	Securing exclusive assignments Good	Securing exclusive assignments Excellent
Maintaining strong fee margins	Maintaining strong fee margins Weak	Maintaining strong fee margins Average	Maintaining strong fee margins Good	Maintaining strong fee margins Excellent
Diversification of revenues	Diversification of revenues Weak	Diversification of revenues Average	Diversification of revenues Good	Diversification of revenues Excellent
Retaining existing billing staff	Retaining existing billing staff Weak	Retaining existing billing staff Average	Retaining existing billing staff Good	Retaining existing billing staff Excellent
Sourcing new billing staff	Sourcing new billing staff Weak	Sourcing new billing staff Average	Sourcing new billing staff Good	Sourcing new billing staff Excellent
Attending useful industry events	Attending useful industry events Weak	Attending useful industry events Average	Attending useful industry events Good	Attending useful industry events Excellent

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* 4. What are your TOP 3 focus areas to ensure the future success of your business?

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* 5. What is your overall level of business confidence for the half year ending 31 December 2018 compared with the half year to 30 June 2018?

Very low

Low

Neutral

High

Very high

Very low

Low

Neutral

High

Very high

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* 6. What state is your largest office located in?

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* 7. How many total staff do you have (including part time equivalents)?

1-5

6-10

11-30

31-100

101+

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* 8. What percentage of your NET revenue comes from the following?

Permanent placement (%)

Temporary / Contract Staffing (%)

Other Revenues (%)

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* 9. Please indicate the effectiveness of hiring your own internal staff via:

	Poor	Average	Good	Excellent
Word of mouth referrals	Word of mouth referrals Poor	Word of mouth referrals Average	Word of mouth referrals Good	Word of mouth referrals Excellent
Candidates from your specialty industries	Candidates from your specialty industries Poor	Candidates from your specialty industries Average	Candidates from your specialty industries Good	Candidates from your specialty industries Excellent
Recruitment to Recruiters	Recruitment to Recruiters Poor	Recruitment to Recruiters Average	Recruitment to Recruiters Good	Recruitment to Recruiters Excellent
Seek advertising	Seek advertising Poor	Seek advertising Average	Seek advertising Good	Seek advertising Excellent
Client referrals	Client referrals Poor	Client referrals Average	Client referrals Good	Client referrals Excellent
Headhunting from competitors	Headhunting from competitors Poor	Headhunting from competitors Average	Headhunting from competitors Good	Headhunting from competitors Excellent
LinkedIn	LinkedIn Poor	LinkedIn Average	LinkedIn Good	LinkedIn Excellent

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* 10. What aspects or challenges of running a high performing recruitment business would you like to learn more about at future industry events?

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* 11. Would you like us to send you a confidential summary of your answers and a copy of the confidential final report for all firms? (at no time will you or your firm be identified in the final report)

Yes - please insert your name and email address here.