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Clinical Department

This group of questions is focused on your experience with your USS Qualified Professional (QP). 

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* 1. Do you feel respected by your USS QP?

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* 2. How often do you communicate with your assigned USS QP?

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* 3. How does your QP communicate with you? (Please rate the amount of communication per method below.)

  Always Sometimes Never
Email
Text Message
Phone
In Person

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* 4. Please rate the following based on your experience with your USS QP.

  Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied
The amount of communication / contact with the USS QP.
The knowledge my QP has of the waiver and services.
The knowledge my QP has of the member's needs.
The quality of the goals my QP is assisting in developing for the member.
My QP is meeting my expectations.

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* 5. Please rate your experience with the annual ISP (plan) Process.

  Strongly Agree Agree Neutral Disagree Strongly Disagree
The USS QP and Care Coordinator work together as a team for the member.
My USS QP advocates for services and hour that the member and myself want.
My USS QP informs me of my options for services.
I feel included in the annual ISP process.
I participated in in the development of short range goals for the member.

The USS QP inquires PRIOR to the annual ISP meeting what is important for the member going for the next plan.

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