Having Trouble With Your Telephone Line? Tell Us About it!

The telephone network is changing. Some companies want to change the technology they use to bring telephone service to your home (what is typically known as a landline). A switch in technology could bring unwanted changes to the service available in rural communities.

We want to know if you have experienced any changes in your home telephone service. Your answers will help us advocate for affordable, reliable, quality telephone service across the country. Please take 5 minutes to answer our brief survey. Thank you!

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* 1. Demographic Information

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* 2. Who is your home telephone service provider?

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* 3. Do you have a landline - home telephone service?

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* 4. If YES, why do you have a landline? Choose all that apply.

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* 5. If NO, tell us why you don't have a landline. Choose all that apply.

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* 6. Do you know what kind of technology your company uses to make your home phone work?

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* 7. Has your telephone company alerted you about changes to your home phone service?

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* 8. Have you experienced any changes to your landline service within the last 2 years? Check all that apply.

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* 9. Do you have the option to buy home phone service by itself without having to add other services like cable or Internet?

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* 10. Do you subscribe to the Lifeline program?

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* 11. Please tell us in more detail about the changes to your home phone service within the last 2 to 3 years.

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* 12. Can we use your answers in our efforts to educate policymakers about affordable telephone and Internet service?

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