Knowledge Network UK is a knowledge sharing and networking group for those working in KM in law firms and other professional services. It started life as Knowledge Network West, based in Bristol, but is now branching out into Manchester and Birmingham. A new national website is on its way, but for now you can find out more about Bristol's Knowledge Network here www.knowledgenetworkwest.com.

This survey is for those who may be interested in the Manchester Knowledge Network group.

In order to make sure that the group serves as wide an audience as possible and provides great value for money, I would be grateful if you would answer a few questions to help me understand which topics you would find useful and how else the group could develop.

Your answers will be anonymous and confidential.

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* 1. How would you characterise your main role? Tick as many as apply.

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* 2. Have you attended a Knowledge Network West event before?

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* 3. What might stop you coming to a KN event?

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* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Measuring return on investment
Leadership
Presentation skills
New ideas for understanding customer engagement/feedback
Personal Knowledge Management and Snowden's theories
Topics relating to learning and training
Effecting cultural changes/working with different organisations' cultures
Process mapping
Social media for knowledge sharing
Search and/or know how databases
Improving communication, in particular with the C-Suite/Executive Board
KM theory and practice - hot current topics
Impact of cloud computing
Developing KM strategies (departmental and whole firm)
Improving knowledge sharing through formalised conversations
KM theory and practice - basics
Using LinkedIn/Twitter/blogs
Presentations from IT suppliers
Understanding how clients see KM in law firms
Process (Lean, Kaizen, 6 sigma or similar)
Intranet design
Understanding how KM works in other sectors
Understanding how KM teams/hierarchies/roles work
Project Management/LPM
Knowledge-based marketing
Innovation and creativity
Reward and recognition schemes
Change management
Understanding lawyers better, to work with them more effectively
Social media for marketing
Extranets and KM for clients
Developing business cases
Conversation as a tools for knowledge sharing
Trial, test, learn - iterative improvements
Knowledge mapping
Report writing skills
Automated document assembly
Improving sharing of tacit knowledge
Artifical intelligence

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* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Members of the group
Senior managers from legal sector
Consultants/trainers
Senior managers from other businesses
Academics or similar
Clients
Suppliers
KM practitioners/experts
Fee earners/users talking about their needs

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* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Explaining application of useful theories
Keeping abreast of hot topics
Events with a lot of interaction and discussion
Events where I don't have to speak in public
Case studies/sharing experiences
General information gathering about what everyone else is doing

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* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

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* 8. What is your firm's biggest challenge for 2016? (whether KM related or not)

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* 9. What is your biggest personal KM/work challenge for 2016?

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* 10. What other additional services would you find valuable from Knowledge Network UK?

  1 - not interested 2 3 - neutral 4 5 - really interested
Research link-ups with local Universities (if possible)
Surveys of best practice relating to KM implementation
Separate online discussion/forum area purely for annual members (different to LinkedIn group)
An annual survey of IT/KM priorities/other
White papers/articles on topics of interest
A list of names/roles/email addresses of all members (subject to their consent)
Video-linked meetings (to annual members in different towns)
Our own "experts database"
Online training on KM topics
Negotiated discounts for annual members from reliable suppliers (if this proves possible)
Ability to attend meetings at different locations for annual members

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* 11. What other additional services would you find valuable from KN, even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Additional White papers/articles on topics of interest
Online training on KM topics
Greater discount for buying additional tickets to events
Lunch provided at the training events

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* 12. Would you attend a KN if it was in a different town (i.e. not Bristol, Birmingham or Manchester)? If so, where?

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* 13. Can you suggest someone suitable to present to the group on a topic?

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* 14. Do you have any more ideas to improve Knowledge Network?

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* 15. Is there anything we can do/change/offer which would persuade you to join KN?

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* 16. If you would like to be kept up to date about the group/learn more, you can leave your email address here.

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