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Session # 21 - Beyond Crisis Response: Four Strategies to Build a Resilient Hospital Reputation
May 19, 2026
111th Annual Meeting & Education Summit
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1.
At the completion of this session, the participants will be able to discuss strategies after the dust has settled following a crisis.
(Required.)
Yes
No
COMMENTS
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2.
This session enhanced my professional knowledge and skills.
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Agree
Neither Agree nor Disagree
Disagree
COMMENTS
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3.
Please rate the effectiveness of the content of this session based on the pertinence, timeliness, and relevance of the subject.
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Highly Effective
Effective
Somewhat Effective
Not Effective
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4.
The information was presented in a clear and non-biased manner.
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COMMENTS
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5.
The use of instructional methods and materials were effective.
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COMMENTS
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6.
Did this session meet your expectations?
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Exceeded my expectations
Met my expectations
Did not meet my expectations
COMMENTS
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7.
Becca Thomas, BA - On a scale of 1 - 5 (1 being the lowest and 5 being the highest) how would you rate this speaker in the following areas?
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Knowledge of the subject matter?
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Communicated key ideas effectively?
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Interacted with the audience?
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Provided actional strategies or tools?
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COMMENTS
8.
Do you have any overall comments about this session?
9.
This session is approved for a total of 1.0 GENERAL credit hour. Please check the box below, that you are requesting a Certificate of Attendance for, and that you are certifying you met the attendance requirement.
GENERAL
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10.
To receive your CE Certificate, please provide your first and last name.
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11.
To receive your CE Certificate, please provide your business email address, not your personal email address.
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