Customer Feedback Survey on a Potential Change to the Rare Edition Grading Scale from the Traditional Gem Mint 9.5 System

Rare Edition is looking into changing our grading scale based on industry feedback, and now we would like to hear from you! We have always valued the customer experience and requesting your input on this important topic is our way of trying to understand how to better serve you.

Below are a handful of questions regarding what your preference is in the grading experience. Thank you for taking the time to give us your feedback and opinion. Rare Edition has always strived to create the best all-around product, and there is no better way to do so than to reach out to our customers and fellow collectors.

As a thanks for your time and input, we would like to extend a $20 discount code attached at the completion of the survey. The code is a one-time use per account through our website and can be used for any of our services and grading tiers. Thanks again for your patronage, support, and for helping us move forward with the future of grading!

-The Rare Edition Team

Question Title

1. When sending a trading card to a grading company, what is most important to you?

Encapsulation and protection of the card

Receiving an accurate grade

The experience: ease of submission, low cost, quality packaging, and a quick turn time

Increasing the value of the card

Question Title

2. Of the experience factors, what is most important to you?

Ease of submission

Cost

Quality Packaging

Quick turn time

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3. What is your grading scale preference?

The Gem Mint 9.5 scale (with a Pristine 10)

The Mint 9 and Gem Mint 10 scale (with no 9.5)

The Mint+ 9.5 scale (with a Gem Mint 10 and a Pristine 10)

The 1,000 point scale (with corresponding Industry standard Mint 9 and Gem Mint 10)

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4. How important is it for you to have subgrades on your graded cards?

Extremely important

Important

Neutral

Not so important

Not at all important

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5. Would you prefer a faster turn time and/or lower cost to having subgrades?

Yes, a faster turn time and/or lower cost is more important to me than having subgrades.

No, subgrades are more important to me than a quick turn time and/or lower cost.

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6. If a card is in the same condition and submitted to two different grading scales, what do you prefer as your Gem Mint Grade?

Gem Mint 9.5

Gem Mint 10

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7. If a new category called True Gem 10 were introduced, would you intuitively understand the condition represented by the description of the grade?

Yes, I understand that a True Gem is a step up from Gem Mint and would be a step below Pristine

No, I do not intuitively recognize True Gem as a grading category

Question Title

8. If a True Gem 10 were introduced, would you prefer to see it with or without subgrades?

With subgrades: 9.5 x4 through 10 x2 and 9.5 x2

Without subgrades: 9.5 x4 and a 10 on the label can lead to confusion

Question Title

9. If a 9.5 exists in the grading scale, is it acceptable for it to remain a Gem Mint while a True Gem (higher level of Gem Mint) exists on the same scale as a 10.

Yes, a 9.5 can be Gem Mint while a 10 can be a True Gem

No, if a True Gem is on the scale, the 9.5 cannot also be considered Gem Mint

Question Title

10. If subgrades exist, when do you feel it is appropriate to put a 10 on the label as the main grade?

9.5 x2 and 9 x2

9.5 x3 and 9

9.5 x4

9.5 x3 and 10

9.5 x2 and 10 x2

9.5 x1 and 10 x3

10 x4

Question Title

11. How many 10's (in a grading scale) are acceptable to you?

1, there should only be one 10 (Gem Mint)

2, there can be two 10's (Gem Mint and Pristine)

3, there can be three 10's (Gem Mint, Pristine, and Pristine/Perfect-10 x4 on subgrades)

Question Title

12. What is your preference in engaging in the hobby?

Investor

Collector

Hobbyist

Dealer/Professional

Content Creator

Day-trader/Flipper

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13. How often do you use a card grading service?

Frequently (multiple times per month)

Sometimes (once a month or less)

Rarely (a few times per year)

Never

Question Title

14. Which of the following is the most important factor to you?

Consistency with the current grading scale (the card would grade the same if sent in multiple times)

Clarity and transparency (understanding why the card got the grade that it did)

Impact on value (the card increases in value as a result of the grade)

Customer Feedback Survey on a Potential Change to the Rare Edition Grading Scale from the Traditional Gem Mint 9.5 System

Question Title

* 1. When sending a trading card to a grading company, what is most important to you?

Question Title

* 2. Of the experience factors, what is most important to you?

Question Title

* 3. What is your grading scale preference?

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* 4. How important is it for you to have subgrades on your graded cards?

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* 5. Would you prefer a faster turn time and/or lower cost to having subgrades?

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* 6. If a card is in the same condition and submitted to two different grading scales, what do you prefer as your Gem Mint Grade?

Question Title

* 7. If a new category called True Gem 10 were introduced, would you intuitively understand the condition represented by the description of the grade?

Question Title

* 8. If a True Gem 10 were introduced, would you prefer to see it with or without subgrades?

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* 9. If a 9.5 exists in the grading scale, is it acceptable for it to remain a Gem Mint while a True Gem (higher level of Gem Mint) exists on the same scale as a 10.

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* 10. If subgrades exist, when do you feel it is appropriate to put a 10 on the label as the main grade?

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* 11. How many 10's (in a grading scale) are acceptable to you?

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* 12. What is your preference in engaging in the hobby?

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* 13. How often do you use a card grading service?

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* 14. Which of the following is the most important factor to you?

Question Title

* 15. What grading service do you use the most and why?

1. When sending a trading card to a grading company, what is most important to you?

2. Of the experience factors, what is most important to you?

3. What is your grading scale preference?

4. How important is it for you to have subgrades on your graded cards?

5. Would you prefer a faster turn time and/or lower cost to having subgrades?

6. If a card is in the same condition and submitted to two different grading scales, what do you prefer as your Gem Mint Grade?

7. If a new category called True Gem 10 were introduced, would you intuitively understand the condition represented by the description of the grade?

8. If a True Gem 10 were introduced, would you prefer to see it with or without subgrades?

9. If a 9.5 exists in the grading scale, is it acceptable for it to remain a Gem Mint while a True Gem (higher level of Gem Mint) exists on the same scale as a 10.

10. If subgrades exist, when do you feel it is appropriate to put a 10 on the label as the main grade?

11. How many 10's (in a grading scale) are acceptable to you?

12. What is your preference in engaging in the hobby?

13. How often do you use a card grading service?

14. Which of the following is the most important factor to you?

15. What grading service do you use the most and why?