Customer Satisfaction Survey Template

BK Technologies CUSTOMER SURVEY

Question Title

* 1. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

Question Title

* 2. How responsive have we been to your questions or concerns about our products?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Question Title

* 3. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 4. How long have you been a customer of our company?

This is my first purchase

Less than six months

Six months to a year

1 - 2 years

3 or more years

Question Title

* 5. Do you have any other comments, questions, or concerns regarding your
customer service experience? Would you like a response? If so, please
provide your name, email and phone.