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Customer Satisfaction Survey Template
BK Technologies CUSTOMER SURVEY
1.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
2.
How responsive have we been to your questions or concerns about our products?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
3.
How likely are you to purchase any of our products again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
4.
How long have you been a customer of our company?
This is my first purchase
Less than six months
Six months to a year
1 - 2 years
3 or more years
5.
Do you have any other comments, questions, or concerns regarding your
customer service experience? Would you like a response? If so, please
provide your name, email and phone.
