This survey is modeled off of the MSB Accreditation standards. It is designed to give you an idea of the questions that will be asked of your agency. The score produced is not a determination of accreditation outcomes. Thank you for taking our quiz!

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* 1. Please list your state agency:

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* 2. Does your agency have a written policy on examination frequency stating that MSB licensees in the state must be examined at least every 60 months?

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* 3. Does your agency have a policy to conduct an on-site or off-site examination of licensees within 24 months of being granted a license or beginning business in the state or accept another state’s report of examination that is no older than 24 months old?

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* 4. Do examinations include scope based on licensee’s risk or volume of activity?

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* 5. Has your agency signed all applicable multi-state examination agreements?

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* 6. Does your agency have a written policy and demonstrated ability to request examination reports from, and provide examination reports to, other states?

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* 7. Can your agency travel out of state to participate in multi-state MSB examinations?*
*This question is referring to travel in a non-pandemic environment.

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* 8. Does your agency demonstrate the ability to perform most of the components of the MTRA exam work program or have a comparable work program?

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* 9. Can your agency lead multi-state examinations as an EIC?

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* 10. Does your agency have examination manuals addressing policies and procedures for all types of examinations (i.e., full scope, limited scope, on-site, off-site) or use the MTRA Examination Manual?

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* 11. Does your agency have adequate staff with the training and capability to effectively examine MSBs consistent with the agency's policies, procedures, and work programs?

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* 12. Does your agency have written policies and procedures to process and track consumer complaints with sufficient staff trained in the correct procedures for handling them?

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* 13. Does your agency have adequate, trained staff to process all MSB company license applications using NMLS?

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* 14. Does your agency currently have an off-site monitoring procedure or utilize NMLS MSB Call Report data to monitor all MSBs in your agency’s jurisdiction?

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* 15. Does your agency have sufficient staff to conduct the investigations and resources to provide legal support to staff, as necessary?

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* 16. Does your agency have a process in place to ensure statutes governing MSB regulation remain up to date, with the capability to seek necessary changes through the legislative process?

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* 17. Does your agency have input into any proposed legislation regarding areas under its purview with adequate opportunity to testify regarding the proposals before the legislature?

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