Feedback Survey on Public Programs and Services for Persons With Disabilities by Cuso International and Global Affairs Canada

1.What is your age group?

2.How do you identify your gender?

Male

Female

Non-Binary

5.How do you identify regarding your ability?

I have no disabilities

I have a physical disability

I have a cognitive or mental health condition

I have a sensory disability (e.g., visual or hearing)

I have a chronic illness

Prefer not to say

6.Which country are you participating from?

Grenada

St. Lucia

St. Vincent

Dominica

7.Do you or someone know use (or have you tried to use) any specialized services or support programs related to disability in the last 12 months?

Yes, I used a service.

Yes, I know of someone who used a service

Yes, I (or someone) tried but was unable to use a service.

No, I did not (nor do I know of anyone) who use or tried to use a service.

8.What type of public support service or resource did you (or someone you know) seek?

Counseling or mental health services

Emergency shelter or safe housing

Legal support or advocacy

Medical services (e.g., treatment for injuries)

Support groups or community resources

Reporting or law enforcement services

Financial assistance or job training

Educational resources

Other (please specify)

9.How easy or difficult was it for you to physically access the service location (e.g., building entrance, washrooms, waiting areas)?

10.If you or someone you know needed an accommodation (like sign language interpretation, Easy Read materials, or physical assistance), was it provided effectively?

Yes, it was effective.

It was provided, but it was not effective.

No, it was needed but not provided.

I did not need or request an accommodation.

11.If you or someone you know encountered a barrier (e.g., attitude, cost, distance, inaccessibility) to using a service, what was the biggest barrier?

Physical Inaccessibility (e.g., stairs, no ramp/elevator)

Cost/Affordability

Staff Attitudes/Lack of Understanding

Distance/Lack of Accessible Transport

Communication Barrier (e.g., lack of sign language, unclear information)

I did not encounter any significant barrier.

12.Based on your experience, how satisfied are you (or someone you know) with the overall quality of disability-specific services available in your community?