Consumer Satisfaction Survey Please Let us know how we're doing. Question Title * 1. Date: (Required.) Date Date Question Title * 2. Location: (Required.) Chico AB109 Chico Adult Services (CAS) Chico CARE Court Chico Diversion Chico Search Chico Stepping Stones Chico Treatment Court Chico Youth Counseling Center (CCCC) Crisis Services Gridley Adult & Youth Counseling Center Oroville AB109 Oroville Adult Services (OOP) Oroville Diversion Oroville Search Oroville Stepping Stones Oroville Treatment Court Oroville Youth Counseling Center (OCCC) Paradise Community Counseling Center Please select the response which best describes your most recent experience. Question Title * 3. Are you a: (Required.) Client Parent Authorized represented Guardian Other (please specify) Question Title * 4. What service was provided: Therapy Crisis Medication support Case management Other (please specify) Question Title * 5. The location of services was easy to get to. YES NO N/A Question Title * 6. I felt that the services I need were made available to me. YES NO N/A Question Title * 7. I felt that the environment was welcoming? YES NO N/A Question Title * 8. I felt comfortable asking questions. YES NO N/A Question Title * 9. I felt free to share my concerns. YES NO N/A Question Title * 10. Staff spoke to me in a way that I understand. YES NO N/A Question Title * 11. Staff were friendly. YES NO N/A Question Title * 12. Staff were helpful. YES NO N/A Question Title * 13. Staff helped me get information I needed about treatment and/or services. YES NO N/A Question Title * 14. Staff listened to what I wanted about who should or should not know about my treatment or services. YES NO N/A Question Title * 15. Staff were sensitive to my cultural background (language, ethnicity, religion, etc.). YES NO N/A Question Title * 16. Staff here believe that I can grow, change, and recover. YES NO N/A Question Title * 17. I would recommend this agency to a friend or family member. YES NO N/A Question Title * 18. Overall, I am satisfied with my last visit. YES NO N/A Question Title * 19. Comments/Suggestions/Concerns: Thank you for completing the survey! Please click the Done button below to submit. You are able to complete a survey at each appointment or service. Done