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Feedback Survey

This survey is an opportunity to provide feedback to your psychologist after your sessions have finished. This will help your psychologist’s professional development as well as helping to improve the service offered to others. Your answers are anonymous.

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* 1. Who was your psychologist?

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* 2. Please rate the general service provided at Family Services Australia (i.e. facilities, administration, ease of contact etc).

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* 3. Our sessions were worthwhile and helpful

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* 4. Our sessions helped me / my child with whatever originally led me to seek support

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* 5. We worked on goals that were important to me / my child

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* 6. I felt respected, validated and listened to by my psychologist

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* 7. My psychologist understood things from my / my child's point of view

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* 8. My psychologist accepted what I said without judging me / my child

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* 9. My psychologist showed warmth toward me / my child

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* 10. My psychologist fostered a safe and trusting environment for me / my child

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* 11. Our sessions provided me / my child with insight and skills in how I can address my difficulties

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* 12. Any changes which might have occurred in me / my child as a result of our sessions have been positive and welcomed

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* 13. My overall level of satisfaction with the service provided by my psychologist can be best described as

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* 14. Would you recommend our service to your family or friends?

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* 15. What were the most helpful aspects of your sessions?

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* 16. What were the least helpful aspects your sessions?

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* 17. Please note any other comments below that you would like to bring to our attention

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