Processing Time
All verifications are subject to the confirmation of qualification by the issuing authority; hence, a definite processing time cannot be guaranteed; however, it may take 10 working days to 28 working days, but we aim to process all such requests at our earliest once a confirmation is received from the awarding body.
Refund of Applications
The applicant would be advised to claim a refund of fee (less administrative charge of PKR 1,000/-) should the awarding body does not respond to the request after two reminders (sent after the turnaround time). The payment will not be refunded in all other cases.
Note: We prefer candidates to visit our British Council office for physical attestation of documents, once appointment is provided however, if candidate is unable to visit us, then documents can be couriered, but British Council will not be responsible for any documents lost/damaged during transit.
At the time of attestation, original certificates will be required, on mutually agreed date/day, your appointment shall be set for the attestation of your GCE certificates. Documents will only be returned to the person who submitted them. We pride ourselves on providing a quality service and will take all reasonable steps to ensure that the verifications take place on time. To help us do this, please ensure that you are familiar with the arrangements and any relevant regulations concerning your verification request. The British Council cannot be held responsible for events or circumstances, which are outside its control or for any error, fault, or omission by any other third party.
Please note that British Council reserves the right to reject verification of any document if the document is found to be altered or defaced in any way or if there is any question regarding the originality of the document.
For general queries, you may contact our customer services team at info@britishcouncil.org.pk; 0800-22000 (Monday - Friday between 0900 - 1800).