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* 1. Do you like more efficient communication with your customers through smartphone application?

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* 2. Do you mind disclosing your profile, history and reputation as a removalist to your potential customers if required to get more works?

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* 3. Will you be willing to pay commission if you can get more jobs and earn more money?

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* 4. Will you be willing to pay membership fee if you can get more jobs and earn more money?

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* 5. How many removal tasks can you do per month during peak season? How many per month during off-peak season?

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* 6. How many trucks do you operate?

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* 7. Do you have internet/email/website to operate your removal business?

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* 8. Have you ever cooperated with other removalists to complete the same job? Are you willing to cooperate with other removalists?

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* 9. Do you want to computerize your business so that your operation may become more efficient?

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* 10. How do you maintain your reputation and make customers return to you again?

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