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FY2026- Procurement Office Satisfaction Survey
1.
Have you visited the new Procurement Resources page on Canvas?
Yes
No
2.
How helpful did you find the resources on the Canvas page?
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
None of the above
3.
Do you feel the page contains all the necessary information?
Yes
No
4.
Is there anything else you think should be added to the Procurement Canvas Course?
5.
If you have contacted Purchasing@HCPSS.org, how quickly was the initial response received?
Same Day
Within 24 hours
Within one week
More than one week
Never used it
6.
Professionalism - Courteousness and professionalism of the Procurement Office Staff
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
7.
Staff Knowledge - Procurement Staff demonstrated a thorough knowledge of procurement best practices.
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
8.
Communication - Clear communication on ordering process and procedures.
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
9.
Responsiveness- Timeliness of the Procurement Office staff responses to requests and needs.
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
10.
Cooperation - Procurement Office staff worked to meet your needs and provide solutions to problems and/or complaints.
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
11.
What types of procurement training would you like to see in the future?
Policy 4050 Overview
Contract Management Process
Evaluation Process
The Request of Proposals (RFP) Process
The Invitation for Bids (IFB) Process
Cooperative Agreement/ Piggyback Process
Purchasing Card Process
Sole Source/ Single Source Process
Other (please specify)
12.
Please describe any concerns that you would like to share with the Procurement Office:
Current Progress,
0 of 12 answered
