2025 Customer Needs Assessment BCMW Community Action Agency Question Title * 1. What county do you live in? Bond Clinton Marion Washington Question Title * 2. Are you aged 55 or over? Yes No Question Title * 3. Are you married or living or living with a partner? Yes No Question Title * 4. Employment (which employment needs could you use help with (select all that apply)) Getting training/education for the job that I want Finding a permanent full-time job that will support me or my family Knowing what jobs are available Learning how to interview for a job, fill out job applications, or write a resume Learning computer skills to apply for jobs Obtaining appropriate clothing or equipment (i.e. tools) for my job Question Title * 5. Education (which education needs could you or a family member use help with) Obtaining a high school diploma or GED-HSED Obtaining a two-year/four-year college degree Choosing a career or technical school program Getting financial assistance to complete my education or to complete college aid forms (including FAFSA forms) Question Title * 6. Financial and Legal issues (which financial and/or legal needs could you or your family use help with) select all that apply Budgeting and managing money Opening a checking or savings account Understanding credit scores Getting protection in domestic violence situations Getting legal assistance for issues such as divorce, child support, etc Question Title * 7. Food and Nutrition: Which food and nutrition needs could you or your family use help with (select all that apply) Getting food from food pantries, food banks, or food shelves Having enough food at home Learning how to shop and cook for healthy eating/how to stretch my food dollar Getting emergency food assistance Getting meals delivered to my home Enrolling in the Food Assistance Program Question Title * 8. Parenting and Family Support (if you have children under the age of 18 living with you, which parenting and/or family support needs could you or your family use help with)? select all that apply. Learning how to discipline my children more effectively Learning how to communicate and deal with my teenage children Learning how to help my children cope with stress, depression, or emotional issues Learning how to set goals and plan for my family Communicating better with my children's care provider or teachers Question Title * 9. Transportation (which transportation needs could you or your family use help with) select all that apply Having access to public transportation Having dependable transportation to and from work Getting financial assistance to make care repairs Getting my children to and from school, club activities, or childcare Question Title * 10. Health (which health needs could you or a family member use help with) select all that apply Having affordable health or dental insurance Finding a doctor/dentist willing to accept Medicaid Getting financial assistance for items such as glasses, hearing aids, wheelchairs, etc. Getting regular check-ups, developmental screens, or physicals for my children Getting treatment for a drug or alcohol problem Getting treatment and services for mental health Dealing with stress, depression, or anxiety Dealing with problems related to physical, emotional, or sexual abuse Question Title * 11. Basic Needs (which basic needs could you or your family use help with) select all that apply Getting personal care items such as soap, diapers, toilet paper, etc. Getting clothing and shoes Doing yard work or snow removal Having a reliable phone Getting financial assistance with utility bills Question Title * 12. Are there any problems or needs that you or your family faced within the last 12 months that you were unable to get help with? Yes No Question Title * 13. How did you learn about BCMW? Family or friend Health care provider Brochure or flyer Website Social Media Other Question Title * 14. What are your sources of household income? Child support TANF Employment income Unemployment insurance Social Security Self-employed SSI Pension Other None Question Title * 15. What services has your household received from our agency within the last 12 months? Select all that apply Energy Assistance (LIHEAP) Weatherization Head Start/Early Head Start Rental Assistance Emergency Shelter Small home repair Transportation Assistance Food Assistance Other Question Title * 16. Housing: Which housing needs could you or your family use help with (select all that apply) Finding affordable housing that fits my family's needs Learning basic home repair and property maintenance skills. Making my home more energy efficient. Making changes to my home for a person with disibilities. Getting emergency shelter. Done
