Customer Satisfaction Survey

Thank you for participating in our Customer Satisfaction Survey! We are asking for your feedback as part of our ongoing effort to improve services in our Building and Planning Divisions. Please take a moment to complete this brief survey to let us know how we are doing. 

Question Title

* 1. Are you the:

Question Title

* 2. Type of project:

Question Title

* 3. Type of application:

Question Title

* 4. Type of services you received (select all that apply):

Question Title

* 5. Staff were friendly and helpful.

Question Title

* 6. Instructions regarding what was required were consistent and understandable.

Question Title

* 7. Service was provided in a timely manner.

Question Title

* 8. Staff demonstrated competency and knowledge.

Question Title

* 9. Staff provided suggestions and alternatives if difficulties arose.

Question Title

* 10. What did you like most about our services?

Question Title

* 11. What did you like least about our services?

Question Title

* 12. Did you have a positive or negative experience with a specific staff member that you would like to mention? Your comments will be kept strictly anonymous.

Question Title

* 13. Do you have any suggestions to improve our service?

Question Title

* 14. Do you have any other comments?

Question Title

* 15. May we contact you for a follow up?

Thank you for completing this survey! We appreciate your feedback. 

T