Budget Talks 2027

The Town of Paradise is preparing its 2027 municipal budget and we encourage all residents to take part in the process.

Budget Talks 2027 will allow us to gather input from residents to ensure we maintain or enhance our services, programs and infrastructure for our entire community.

The survey below will take approximately 15 minutes to complete and does not include identifying information such as name, email or address.

Responses from the survey will be reviewed by Council and Town staff, and incorporated into the budget process for 2027.

Question Title

1. Residency
How many years have you lived in the Town of Paradise?

Less than two years

Between 2 and 5 years

Between 5 and 10 years

Between 10 and 15 years

15 or more years

Question Title

2. Service Priorities
Please rate the following services based on how well you think the Town is delivering them.

	Very satisfied	Somewhat Satisfied	Neutral	Somewhat unsatisfied	Very unsatisfied	N/A
Garbage Collection	Garbage Collection Very satisfied	Garbage Collection Somewhat Satisfied	Garbage Collection Neutral	Garbage Collection Somewhat unsatisfied	Garbage Collection Very unsatisfied	Garbage Collection N/A
Fire Services	Fire Services Very satisfied	Fire Services Somewhat Satisfied	Fire Services Neutral	Fire Services Somewhat unsatisfied	Fire Services Very unsatisfied	Fire Services N/A
Recycling	Recycling Very satisfied	Recycling Somewhat Satisfied	Recycling Neutral	Recycling Somewhat unsatisfied	Recycling Very unsatisfied	Recycling N/A
Providing and Maintaining Parks	Providing and Maintaining Parks Very satisfied	Providing and Maintaining Parks Somewhat Satisfied	Providing and Maintaining Parks Neutral	Providing and Maintaining Parks Somewhat unsatisfied	Providing and Maintaining Parks Very unsatisfied	Providing and Maintaining Parks N/A
Providing Active Infrastructure for Walking and Cycling	Providing Active Infrastructure for Walking and Cycling Very satisfied	Providing Active Infrastructure for Walking and Cycling Somewhat Satisfied	Providing Active Infrastructure for Walking and Cycling Neutral	Providing Active Infrastructure for Walking and Cycling Somewhat unsatisfied	Providing Active Infrastructure for Walking and Cycling Very unsatisfied	Providing Active Infrastructure for Walking and Cycling N/A
Providing and Maintaining Sports Fields	Providing and Maintaining Sports Fields Very satisfied	Providing and Maintaining Sports Fields Somewhat Satisfied	Providing and Maintaining Sports Fields Neutral	Providing and Maintaining Sports Fields Somewhat unsatisfied	Providing and Maintaining Sports Fields Very unsatisfied	Providing and Maintaining Sports Fields N/A
Street Snow Clearing	Street Snow Clearing Very satisfied	Street Snow Clearing Somewhat Satisfied	Street Snow Clearing Neutral	Street Snow Clearing Somewhat unsatisfied	Street Snow Clearing Very unsatisfied	Street Snow Clearing N/A
Sidewalk Snow Clearing	Sidewalk Snow Clearing Very satisfied	Sidewalk Snow Clearing Somewhat Satisfied	Sidewalk Snow Clearing Neutral	Sidewalk Snow Clearing Somewhat unsatisfied	Sidewalk Snow Clearing Very unsatisfied	Sidewalk Snow Clearing N/A
Water Pressure	Water Pressure Very satisfied	Water Pressure Somewhat Satisfied	Water Pressure Neutral	Water Pressure Somewhat unsatisfied	Water Pressure Very unsatisfied	Water Pressure N/A
Recreation Programs	Recreation Programs Very satisfied	Recreation Programs Somewhat Satisfied	Recreation Programs Neutral	Recreation Programs Somewhat unsatisfied	Recreation Programs Very unsatisfied	Recreation Programs N/A
Town Events	Town Events Very satisfied	Town Events Somewhat Satisfied	Town Events Neutral	Town Events Somewhat unsatisfied	Town Events Very unsatisfied	Town Events N/A
Public Engagement	Public Engagement Very satisfied	Public Engagement Somewhat Satisfied	Public Engagement Neutral	Public Engagement Somewhat unsatisfied	Public Engagement Very unsatisfied	Public Engagement N/A
Permits and Inspections	Permits and Inspections Very satisfied	Permits and Inspections Somewhat Satisfied	Permits and Inspections Neutral	Permits and Inspections Somewhat unsatisfied	Permits and Inspections Very unsatisfied	Permits and Inspections N/A
Municipal Enforcement	Municipal Enforcement Very satisfied	Municipal Enforcement Somewhat Satisfied	Municipal Enforcement Neutral	Municipal Enforcement Somewhat unsatisfied	Municipal Enforcement Very unsatisfied	Municipal Enforcement N/A
Road Maintenance	Road Maintenance Very satisfied	Road Maintenance Somewhat Satisfied	Road Maintenance Neutral	Road Maintenance Somewhat unsatisfied	Road Maintenance Very unsatisfied	Road Maintenance N/A
Accessible Transit	Accessible Transit Very satisfied	Accessible Transit Somewhat Satisfied	Accessible Transit Neutral	Accessible Transit Somewhat unsatisfied	Accessible Transit Very unsatisfied	Accessible Transit N/A
Public Transit (Metrobus)	Public Transit (Metrobus) Very satisfied	Public Transit (Metrobus) Somewhat Satisfied	Public Transit (Metrobus) Neutral	Public Transit (Metrobus) Somewhat unsatisfied	Public Transit (Metrobus) Very unsatisfied	Public Transit (Metrobus) N/A
Trail Maintenance	Trail Maintenance Very satisfied	Trail Maintenance Somewhat Satisfied	Trail Maintenance Neutral	Trail Maintenance Somewhat unsatisfied	Trail Maintenance Very unsatisfied	Trail Maintenance N/A

Question Title

3. Service Priorities
Like all municipalities, the Town of Paradise is faced with rising costs to provide services and those costs are continuously rising. In order for the Town to deliver services, what do you consider to be the top three priorities to be addressed by Council in the 2027 Municipal Budget?

#1 Priority

#2 Priority

#3 Priority

Question Title

4. Service Priorities
What is the area that should be given the least priority in the 2027 Budget?

Least Priority

Question Title

5. Service Priorities

Please choose whether you would like to increase, maintain or decrease the Town’s existing services.

	Increase	Maintain	Decrease
Garbage Collection	Garbage Collection Increase	Garbage Collection Maintain	Garbage Collection Decrease
Fire Services	Fire Services Increase	Fire Services Maintain	Fire Services Decrease
Recycling	Recycling Increase	Recycling Maintain	Recycling Decrease
Providing and Maintaining Parks	Providing and Maintaining Parks Increase	Providing and Maintaining Parks Maintain	Providing and Maintaining Parks Decrease
Providing and Maintaining Sports Fields	Providing and Maintaining Sports Fields Increase	Providing and Maintaining Sports Fields Maintain	Providing and Maintaining Sports Fields Decrease
Providing active infrastructure for walking and cycling	Providing active infrastructure for walking and cycling Increase	Providing active infrastructure for walking and cycling Maintain	Providing active infrastructure for walking and cycling Decrease
Sidewalk Snow Clearing	Sidewalk Snow Clearing Increase	Sidewalk Snow Clearing Maintain	Sidewalk Snow Clearing Decrease
Street Snow Clearing	Street Snow Clearing Increase	Street Snow Clearing Maintain	Street Snow Clearing Decrease
Water Pressure	Water Pressure Increase	Water Pressure Maintain	Water Pressure Decrease
Sewer and storm management	Sewer and storm management Increase	Sewer and storm management Maintain	Sewer and storm management Decrease
Recreation programs	Recreation programs Increase	Recreation programs Maintain	Recreation programs Decrease
Town events	Town events Increase	Town events Maintain	Town events Decrease
Public engagement	Public engagement Increase	Public engagement Maintain	Public engagement Decrease
Permits and inspections	Permits and inspections Increase	Permits and inspections Maintain	Permits and inspections Decrease
Municipal Enforcement	Municipal Enforcement Increase	Municipal Enforcement Maintain	Municipal Enforcement Decrease
Road maintenance	Road maintenance Increase	Road maintenance Maintain	Road maintenance Decrease
Accessible Transit	Accessible Transit Increase	Accessible Transit Maintain	Accessible Transit Decrease
Public Transit (Metrobus)	Public Transit (Metrobus) Increase	Public Transit (Metrobus) Maintain	Public Transit (Metrobus) Decrease
Business Attraction	Business Attraction Increase	Business Attraction Maintain	Business Attraction Decrease
Trail Maintenance	Trail Maintenance Increase	Trail Maintenance Maintain	Trail Maintenance Decrease

Question Title

6. Contacting the Town
How do you contact the Town when you have an inquiry?

Phone

Facebook

Instagram

Town App

In Person

If you contacted the Town in the past year, what was the main reason for your inquiry?
(For example: tax information, recreation schedules, room rentals, permits, etc.)

Question Title

7. Contacting the Town
If you have contacted the Town in the past year, how would you rate the level of customer service?

Poor

High

N/A

Poor

High

N/A

If you gave a rating below 5 please tell us why.
(Your feedback helps us improve our customer service)

Question Title

8. Town Infrastructure (Buildings, Roads, Parks, Etc.)

As you think about the next five years, please rank the following infrastructure areas in order of importance for future budget planning.
(Use the arrows to move each item up or down based on your priority.)

Question Title

9. Roadways and Traffic
Which two traffic-related issues do you believe should be the highest priorities for the Town? Select two. (Required.)

Traffic congestion

Vehicle speeds

Pedestrian safety (sidewalks, crosswalks and walking routes)

School Zone Safety

Snow Clearing (restricted road width and access concerns)

Cycling safety, including bicycle routes and interactions with vehicles

Other (please specify)

Question Title

10. Road Safety
Are there any locations in Paradise where you have concerns about road safety? If yes, please identify the location and describe your concern.

Question Title

11. Achieving a Balanced Budget

The Town is legislatively required to present a balanced budget; revenues must equal expenses. To support additional services and address rising costs, which option would you prefer so that the Town has a balanced budget?

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Introduce new user fees for some services that currently have no fees	Introduce new user fees for some services that currently have no fees Strongly Agree	Introduce new user fees for some services that currently have no fees Agree	Introduce new user fees for some services that currently have no fees Neutral	Introduce new user fees for some services that currently have no fees Disagree	Introduce new user fees for some services that currently have no fees Strongly Disagree
Increase user fees for services that already have fees	Increase user fees for services that already have fees Strongly Agree	Increase user fees for services that already have fees Agree	Increase user fees for services that already have fees Neutral	Increase user fees for services that already have fees Disagree	Increase user fees for services that already have fees Strongly Disagree
Reduce levels of service	Reduce levels of service Strongly Agree	Reduce levels of service Agree	Reduce levels of service Neutral	Reduce levels of service Disagree	Reduce levels of service Strongly Disagree
Increase property taxes to maintain current level of service	Increase property taxes to maintain current level of service Strongly Agree	Increase property taxes to maintain current level of service Agree	Increase property taxes to maintain current level of service Neutral	Increase property taxes to maintain current level of service Disagree	Increase property taxes to maintain current level of service Strongly Disagree
Increase property taxes to add new services	Increase property taxes to add new services Strongly Agree	Increase property taxes to add new services Agree	Increase property taxes to add new services Neutral	Increase property taxes to add new services Disagree	Increase property taxes to add new services Strongly Disagree

If you felt strongly about any of the options above, we’d love to know why. Please tell us the reason for your response.

Question Title

12. Home Ownership and Housing Status

What is your current housing situation?

I have purchased/own my house

I rent a house or apartment

I live in shared accommodations with family and/or friends

I live in seniors housing

Other (please specify)

Question Title

13. Growth in Paradise
Which of the following best reflects your preferred approach to growth in Paradise over the next five years?

Encourage and promote growth to accommodate demand and economic opportunity

Maintain growing at the current rate

Slow the rate of growth while existing infrastructure and services are improved

Limit growth as much as possible

Unsure or No Preference

Question Title

14. Growth in Paradise
Thinking about growth in Paradise over the next five years, how would you like to see each of the following change?

	Increase	Maintain	Decrease	N/A
Overall Pace of Residential Development	Overall Pace of Residential Development Increase	Overall Pace of Residential Development Maintain	Overall Pace of Residential Development Decrease	Overall Pace of Residential Development N/A
Amount of Commercial and Business Development	Amount of Commercial and Business Development Increase	Amount of Commercial and Business Development Maintain	Amount of Commercial and Business Development Decrease	Amount of Commercial and Business Development N/A
Availability of Public and Active Transportation Options	Availability of Public and Active Transportation Options Increase	Availability of Public and Active Transportation Options Maintain	Availability of Public and Active Transportation Options Decrease	Availability of Public and Active Transportation Options N/A
Capacity of roads, water and wastewater infrastructure	Capacity of roads, water and wastewater infrastructure Increase	Capacity of roads, water and wastewater infrastructure Maintain	Capacity of roads, water and wastewater infrastructure Decrease	Capacity of roads, water and wastewater infrastructure N/A

What is the most important action the Town could take to manage growth over the next five years?

Question Title

15. Recreational Events

Have you participated in or attended any Paradise recreation programs or events in the past year? Select all that apply.

SunSplash

Snow and Ice Events

Holidaze Christmas Market

Paddy's in Paradise

Santa Claus Parade

Kick off to Summer Concert (Navigators / Kitchinparti / Salt Beef Junkies)

Santa Brunch

Summer Jams

Easter Brunch

Sports Pop-Ups

Seniors Events

Canada Day Celebrations

New Years Eve Fireworks

Question Title

16. Recreational Events
What type of community events do you enjoy attending in the Eastern Region that you would you like to see more of in Paradise? Select all that apply.

Outdoor Concerts

Trivia Nights

Music Festivals

Family Brunch

Food Festivals

Outdoor Flea Markets

Sporting Events

Craft Fairs

Parades

Paint Class

Craft Making

Memorial Events

None

Other (please specify)

Question Title

17. Recreational Programming
What are some of your favourite recreational activities? Select all that apply.

Soccer

Sledding

Hockey

Gardening

Paddle Boating

Walking

Basketball

Running

Biking

Dance

Skiing or Cross Country Skiing

Box Lacrosse

Snowshoeing

Tennis

Football

Pickleball

Skating

Volleyball

Baseball

Hiking

Swimming

Softball

Other (please specify)

Question Title

18. Community Garden
Were you aware that residents can register each spring for a plot at the Paradise Community Garden, located on Lanark Drive next to the playground?

Yes

Question Title

19. Community Garden
How interested would you be in having access to a plot in a community garden?

Not interested

Not very interested

Neutral

Somewhat interested

Very Interested

I already utilize the community garden

Not interested

Not very interested

Neutral

Somewhat interested

Very Interested

I already utilize the community garden

Question Title

20. Communication for Events and Programs
How do you typically hear about recreational programs or events?

Town Website

Facebook

Instagram

The Shoreline newspaper

Friends or Family

Town App

Other (please specify)

Question Title

21. Social and Cultural Initiatives
The Town would like to encourage more social and cultural initiatives. What are some types of initiatives you would like to see the Town provide funding for? (Select all that apply)

Animal Care

Sports Programs

Equity and Diversity

Inclusion and Accessibility

Mental Health

Healthcare

2SLGBTQI+ Initiatives

Music and Arts Programs

Heritage Preservation

Small Businesses and Youth Entrepreneurship

Community Cleanup

Senior Programs

Environmental and Green Initiatives

Other (please specify)

Question Title

22. Green Goal for Paradise
Paradise's Green Goal is all about small steps that can make a big difference! The Town runs its operations in a sustainable manner and encourage residents and other stakeholders to do likewise. How important is the commitment to the 4 Rs - Reducing, Recycling, Reusing and Repairing to you?

Not at all Important

Neutral

Very Important

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

23. Waste Reduction

The Town always encourages reducing the amount of waste going into landfills. How often do you do the following?

	Always	Usually	Sometimes	Rarely	Never
Recycle beverage containers	Recycle beverage containers Always	Recycle beverage containers Usually	Recycle beverage containers Sometimes	Recycle beverage containers Rarely	Recycle beverage containers Never
Recycle plastics and other containers	Recycle plastics and other containers Always	Recycle plastics and other containers Usually	Recycle plastics and other containers Sometimes	Recycle plastics and other containers Rarely	Recycle plastics and other containers Never
Recycle paper / cardboard	Recycle paper / cardboard Always	Recycle paper / cardboard Usually	Recycle paper / cardboard Sometimes	Recycle paper / cardboard Rarely	Recycle paper / cardboard Never
Compost	Compost Always	Compost Usually	Compost Sometimes	Compost Rarely	Compost Never

Question Title

24. Yard Waste

How do you dispose of yard waste such as leaves, branches, and grass?

Place in regular garbage

Add to my backyard composter

Put in brown bags for collection in June and November (New Yard Waste Program)

Nothing, I leave grass clippings on the lawn after mowing

Other (please specify)

Question Title

25. Public Transit
How often do you use Metrobus Route 30 in Paradise?

Regularly — once a week or more

Occasionally — one to three times a month

Rarely — less than once a month

I have used Route 30 before, but not within the past year

I have never used Route 30

Question Title

26. Public Transit
If you don’t use Route 30 regularly what are the reasons that you aren’t using it? (Select all that apply)

Route 30 does not take me where I need to go

The Route 30 schedule does not meet my needs

There is no Metro Bus stop conveniently located near me or my destination

It is faster to take a personal vehicle

Weather conditions make taking Metro Bus difficult

I feel more comfortable using my own vehicle

Other (please specify)

Budget Talks 2027