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Bruce Area Library Community Survey
1.
How often do you use the Bruce Area Library?
Daily
Weekly
Monthly
Quarterly
Sometimes
Never
2.
Do you have a library card?
Yes
No
3.
If Yes, is the Bruce Area Library your primary library?
Yes
No
4.
If you don’t use the Bruce Area Library regularly, why not? (Check all that apply)
The library hours are not convenient for me
The library is too far away
I buy my own books/magazines/movies/music
I don’t know where the library is located
I don’t know what the library has to offer me
The library doesn’t have what I need
It’s too difficult to get a library card
The library’s loan polices are too restrictive
The library does not offer services I want
The library programs are not offered at a convenient time
I’m too busy with other things
I use a different public library, please list below
Other (please specify)
5.
In the past 12 months, have you or your family visited the library to (Check all that apply):
Check out books
Check out DVDs
Check out audio books
Check out music
Check out art
Use an internet computer
Use the library’s free Wi-Fi
Make a copy/use the printer
Scan a document
Send a fax
Read a newspaper or magazine
Study or do homework
Get information/do research
Research local history/genealogy
Search for a job
Prepare a resume
Do work related to your business/job
Use the toys and games in the Children's area
Attend a library children's program
Attend a library adult program
Not applicable as I haven’t used the library
Other (please specify)
6.
Please rate your level of satisfaction with the following, based on your experience at the Bruce Area Library.
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
The Library's hours
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
The Library’s website
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Times & schedules
for library programs
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Availability of space to meet/work as a small group
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Quiet places to work/study/read
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Public computer space
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Comfortable seating
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Space provided for children
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Space provided for teens
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Space provided for adults
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Seating for children
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Seating for teens
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
Seating for adults
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
N/A
7.
Please rate your level of satisfaction with the following, based upon your experience with the Bruce Area Public Library
Excellent
Good
Average
Below Average
Poor
N/A
Selection of adult materials
Excellent
Good
Average
Below Average
Poor
N/A
Selection of children’s materials
Excellent
Good
Average
Below Average
Poor
N/A
Selection of teen materials
Excellent
Good
Average
Below Average
Poor
N/A
Selection of DVDs
Excellent
Good
Average
Below Average
Poor
N/A
Selection of audiobooks on CD
Excellent
Good
Average
Below Average
Poor
N/A
Selection of newspapers/magazines
Excellent
Good
Average
Below Average
Poor
N/A
Selection of Library of Things (CD Player, Art)
Excellent
Good
Average
Below Average
Poor
N/A
Programs for Children
Excellent
Good
Average
Below Average
Poor
N/A
Programs for Adults
Excellent
Good
Average
Below Average
Poor
N/A
Times & schedules for library programs
Excellent
Good
Average
Below Average
Poor
N/A
The Virtual Author Talk Program
Excellent
Good
Average
Below Average
Poor
N/A
8.
Please rate your level of satisfaction with the following, based upon your experience with the Bruce Area Library.
Excellent
Good
Average
Below Average
Poor
Ease of Physical Access to the Building
Excellent
Good
Average
Below Average
Poor
Quality of the Facility
Excellent
Good
Average
Below Average
Poor
Knowledge of the Staff
Excellent
Good
Average
Below Average
Poor
Helpfulness of the Staff
Excellent
Good
Average
Below Average
Poor
The Bathrooms
Excellent
Good
Average
Below Average
Poor
Other (please specify)
9.
How important to your community and/or household is it that the Bruce Area Public Library...
Not Important
Important
Extremely Important
Promotes children's literacy
Not Important
Important
Extremely Important
Provides access to technology
Not Important
Important
Extremely Important
Teaches and promotes skills to find, evaluate, and use news/information
Not Important
Important
Extremely Important
Provides classes/resources to help community members develop job skills and search/apply for jobs
Not Important
Important
Extremely Important
Helps community members find /access community resources, organizations, and services
Not Important
Important
Extremely Important
Provides a place for civic engagement
Not Important
Important
Extremely Important
Provides classes/resources to help community members develop small businesses
Not Important
Important
Extremely Important
Promotes volunteerism/ provides a hub for community service projects
Not Important
Important
Extremely Important
Serves as a social place
Not Important
Important
Extremely Important
Other (please specify)
10.
What additional services or resources would you like the library to offer? (Select all that apply)
More digital resources (e-books, streaming services)
Expanded programs and events for children
Programs for teens and young adults
Expanded programs and events for adults
Early evening programs for adults
Programs on Saturday
Home Delivery
Other (please specify)
11.
What kinds of library events would be of interest to you and/or your family?
12.
How do you find out about library events/programs?
Library website
Facebook
Instagram
Newspaper (Ladysmith News)
Local Radio
Posters/flyers
Word of Mouth
In-library Digital Signage
Paper Event Calendar
Other (please specify)
13.
What other information would you like to share with us?
Access to Technology at Home
14.
Which of the following do you have in your home and use regularly?
Yes
No
High speed internet
Yes
No
A computer
Yes
No
A Tablet
Yes
No
A smartphone
Yes
No
A subscription to a streaming service
Yes
No
A CD Player
Yes
No
A DVD Player
Yes
No
Demographics
15.
Where do you reside?
Bruce
Town of Atlanta
Town of Stubbs
Village of Exeland
Weyerhaeuser
City of Ladysmith
Other (please specify)
16.
Do you or does someone in your household identify as a person with a disability?
Yes
No
17.
If yes, is your/their accessibility adequately supported at the library? Please explain.
18.
Age
Under 18
18-34
35-64
65+
Prefer not to answer
19.
Children in the Household
Yes
No
Prefer not to answer
20.
If there are children in the household, are they homeschooled?
Yes
No
Prefer Not to Answer
21.
Thank you for taking the time to complete our survey. If you would like to participate in a focus group, please enter your contact details here.
Name
Phone Number
Email