Right to Buy - Customer Satisfaction Survey

Question Title

* 1. Were you given an individual named officer who was responsible for the processing and administration of your application?

Yes

No

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* 2. Did you find the Right To Buy Officer courteous and professional?

Very

Quite

Not at all

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* 3. Was the Right To Buy Officer able to answer your questions?

Very

Quite

Not at all

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* 4. If you visited the Council Offices, how long did you wait for an appointment?

More than 10 minutes

Less than 10 minutes

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* 5. If you visited the Council Offices, were you seen in a private interview room?

Yes

No

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* 6. Generally, were you satisfied with the service you received from the Right to Buy Team?

Yes

No

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* 7. If "no", please explain why?

Question Title

* 8. Are there any other comments you would like to make?

Should you wish to discuss any aspect of the Right To Buy service, please call the Homeownership Manager, Natalie Amies, on 0115 917 3925.