Client Feedback Survey

How did we do?

We love performing to our clients' satisfaction, and would like to know if there is anything we can do better.

Please help us by answering the following questions:

Question Title

* 1. What services were provided in your most recent project/transaction?

Tenant representation

Buyer representation

Seller representation

Advisory/consultation/opinion of value

Landlord/leasing services

Other (please specify)

Question Title

* 2. Are you currently working with a Compass Commercial broker?

Currently active — we are still working with Compass Commercial to fulfill our requirements

Completed — the assignment has been completed

I am interested in learning more about Asset & Property Management services

I am interested in learning more about tenant improvements or other construction services that Compass Commercial provides

Question Title

* 3. How well did your advisor address your specific needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. Please tell us about your experience:

You listened to my needs

You educated me during the process and offered solutions to meet my goals

I felt Compass Commercial had my best interest in mind

My calls/emails and questions were answered promptly or within a reasonable amount of time

My broker made me feel like an important client

I received sufficient follow-up after the close of my transaction/completion of the project

I was provided information about other services that Compass Commercial offers

Question Title

* 5. How would you rate Compass Commercial's market knowledge?

Superior

Very knowledgeable

Somewhat knowledgeable

Not sure/not applicable

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* 6. Overall, how would you rate the quality of your experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 7. What does our company do well?

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* 8. Any comments about the broker(s) you have worked with?

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* 9. What can we do to improve our level of service?

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* 10. How likely are you to hire Compass Commercial Real Estate Services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 11. How likely is it that you would recommend Compass Commercial and your broker to a friend or colleague?

Not at all likely

Extremely likely

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* 12. May we contact you for a referral?

Yes

No thanks

Question Title

* 13. Your information (optional)

Name

Company

Email Address

Phone Number

Question Title

* 14. Anything else you would like to share with us about your experience?

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