How was your experience in our branch?

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* 1. What is your name?

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* 2. Which branch did you visit?

Rodd Field (2633 Rodd Field Road, CC TX 78414)

Staples (4677 S. Staples Street, CC TX 78411)

Portland (1696 U.S. HWY 181, Portland, TX 78374)

Alice (1909 E. Main Street, Alice, TX 78332)

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* 3. Overall, how would you rate the quality of your customer service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 4. How helpful are the employees at our branch?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

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* 5. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 6. What branch representative or department assisted you?

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* 7. Do you have any other comments, questions, or concerns?

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* 8. If you would like someone to reach you regarding your experience, please provide contact information such as phone number and email address.