Blue Sky enrollment experience Question Title * 1. Were you the person in your household who enrolled in Pacific Power's Blue Sky renewable energy program? (Please have the person in your household who enrolled in the Blue Sky program complete the survey.) Yes No OK Question Title * 2. How did you enroll in Blue Sky? I called Pacific Power and a representative enrolled me I mailed in a paper enrollment form I received an email about Blue Sky and clicked a link to enroll online I enrolled online at Pacific Power's website A Blue Sky representative called me I visited a Pacific Power Blue Sky table or booth in my community Other (please specify) OK Question Title * 3. Please rate the representative who enrolled you on the following attributes. Please feel free to add any comments you may have. Excellent Good Not good or bad Needs work Bad N/A Knowledgeable about the Blue Sky program Knowledgeable about the Blue Sky program Excellent Knowledgeable about the Blue Sky program Good Knowledgeable about the Blue Sky program Not good or bad Knowledgeable about the Blue Sky program Needs work Knowledgeable about the Blue Sky program Bad Knowledgeable about the Blue Sky program N/A Knowledgeable about Pacific Power Knowledgeable about Pacific Power Excellent Knowledgeable about Pacific Power Good Knowledgeable about Pacific Power Not good or bad Knowledgeable about Pacific Power Needs work Knowledgeable about Pacific Power Bad Knowledgeable about Pacific Power N/A Professional attitude Professional attitude Excellent Professional attitude Good Professional attitude Not good or bad Professional attitude Needs work Professional attitude Bad Professional attitude N/A Good listener Good listener Excellent Good listener Good Good listener Not good or bad Good listener Needs work Good listener Bad Good listener N/A Enthusiastic about the Blue Sky program Enthusiastic about the Blue Sky program Excellent Enthusiastic about the Blue Sky program Good Enthusiastic about the Blue Sky program Not good or bad Enthusiastic about the Blue Sky program Needs work Enthusiastic about the Blue Sky program Bad Enthusiastic about the Blue Sky program N/A Additional comments OK Question Title * 4. What suggestions do you have for the representative to be more effective in his/her job of educating customers about the Blue Sky program? OK Question Title * 5. What was the most compelling reason you chose to participate in Pacific Power's Blue Sky renewable energy program? Reduce climate change Boost the renewable energy industry in the Western region Support alternatives to fossil fuels Cleaner environment (air, water, etc.) OK Question Title * 6. Prior to enrolling, how familiar were you with Pacific Power's Blue Sky renewable energy program? Extremely familiar Somewhat familiar Not so familiar I had not heard of it OK Question Title * 7. How would you rate the steps to enroll in the Blue Sky program? Very easy Somewhat easy Somewhat difficult Very difficult If you experienced difficulty enrolling, please describe OK Question Title * 8. Are you aware that Blue Sky customers receive special rewards and resources? (e.g. newsletters) Yes No OK Question Title * 9. Do you have any suggestions for improving the Blue Sky program? OK Question Title * 10. Please select your state from the drop down menu and type in your City in the box below (this will help us implement your feedback) Oregon California Washington What City do you live in? OK DONE