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* 1. Consultant Name

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* 2. Team Number

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* 3. Respondent Name

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* 4. Job Title

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* 5. Company Name

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* 6. Industry Sector

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* 7. What is the total headcount of your organisation? (Please tick one box)

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* 8. Of those what percentage are support staff?

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* 9. How has your headcount changed over the last 12 months? (Please tick one box)

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* 10. When looking to fill a position over the last 12 months, have you used any of the following? (Please rate top 3 only).

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* 11. What are your top 3 criteria when hiring? (Please rate Top 3 only)

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* 12. Which of these statements do YOU think attracts more candidates to your company? (Please rate Top 3 only)

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* 13. How long does it take you to fill a permanent position, from deciding to hire to offer accepted? (Please tick one box)

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* 14. Have you offered salary increases for your support staff in the last 12 months? (Please tick one box)

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* 15. Have you offered bonuses for your support staff in the last 12 months? (Please tick one box)

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* 16. What challenges have you experienced when recruiting over the last 12 months? (Please rate Top 3 only)

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* 17. What challenges do you expect when recruiting over the next 12 months? (Please rate Top 3 only)

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* 18. If you have had offers declined, what do you believe to be the reasons? (Please rate Top 3 only)

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* 19. What is the the percentage of turnover for your organisation for the last 12 months?

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* 20. What is the main reason for employees leaving your organisation? (Please rate Top 3 only)

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* 21. Have you introduced any new initiatives in your organisation around employee retention in the last 12 months?

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* 22. How many temporary workers did you use last year? (Please tick one box)

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* 23. In what way does your organisation utilise Temporary Workers? (Please tick all that apply)

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* 24. How do you expect your use of temporary workers to change over the next 12 months? (Please tick one box)

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* 25. Have you taken a temporary worker on a permanent basis over the last 12 months? (Please tick one box)

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* 26. What aspects of the proposed Employment Rights Bill 2026 do you anticipate will have the most significant impact on your organisation's HR policies and practices?

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* 27. To what extent are you factoring the potential financial implications of the Employment Rights Bill 2026 into your current budgeting and workforce planning?

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* 28. How have recent changes (e.g. National Insurance increases, Minimum Wage rises, political/economic uncertainty) impacted/or will impact your salary decisions for support staff? (Select all that apply)

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* 29. How is AI contributing positively to the roles of your support staff in your organisation? (Please tick one box)

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* 30. Have you had to up-skill or re-skill employees due to AI adoption? (Please tick one box)

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* 31. What does your current recruitment process look like? (Please tick one box)

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* 32. How are you tracking return on investment for learning and development initiatives?

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* 33. What steps are you taking to measure and improve workplace well-being in diverse teams?

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* 34. How are your sustainability efforts assisting you in your recruitment process?

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* 35. What percentage of your workforce is on flexible or compressed hours? (Please tick one box)

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* 36. What percentage of support staff did you promote in the last 12 months? (Please tick one box)

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* 37. What is the average length of service for the office support staff in your business? (Please tick one box)

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* 38. How do you measure success in support roles? (select all that apply)

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* 39. Which of these skill areas are becoming increasingly important in support roles? (Please rate Top 3 only)

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* 40. What flexible working options do you offer for your support staff? (Please tick one box)

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* 41. Are you looking to increase your in-office working policy in the last 12 months? (Please tick one box)

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* 42. What are the top three areas of focus on your HR agenda for the next 12 months? (Please rate Top 3 only)

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* 43. Thank you for your participation. Do you know anyone internally or externally who might be interested in benefiting from the Blue Book Commentary and participating in the survey?

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