Please send in your responses no later than Friday April 10, 2026

Bike Cleveland has partnered with Adenium Consulting to develop an updated strategic plan.
  • This plan will help chart the course for Bike Cleveland's growth and success over the next five years and beyond.
  • We invite members of the Bike Cleveland community to complete a survey to help inform our organization's priorities, programs, and impact. Your input and insights will help shape the final strategic plan and Bike Cleveland's future.
  • There are 6 mini-sections and we anticipate the survey taking on average, 10-15 minutes to complete.
  • Please send in your responses no later than Friday April 10, 2026.
  • Enter your email for a chance to win one of five $50 gift cards to the local bike shop of your choice! Optional raffle.
This survey aims to help our team understand and assess perceptions of Bike Cleveland, strengths, areas for opportunity and improvement, and quality of communications and membership from the organization, all of which will inform the strategic plan.
  • Thank you for your ongoing support, commitment, and participation with Bike Cleveland.
  • Your experiences and perspectives are significant assets.
  • If you have any questions about the strategic planning process, please feel free to reach out to info@adeniumglc.com.
SECTION A — Who You Are

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* 2. What is your relationship to Bike Cleveland? (Select all that apply)

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* 3. Are you currently a Bike Cleveland member?

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* 4. Please enter your zip code.
We would like to visually map put where our members and supporters are located across greater Cleveland!
If you do not wish to put your zip code, please enter 00000.

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* 5. How do you usually get around Cleveland? (Select all that apply)

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* 6. How do you primarily use your bike(s)? Choose one. If you don't bike, choose I don't bike.

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* 7. How did you first hear about Bike Cleveland? (Choose one.)

OPTIONAL DEMOGRAPHICS
Please note: You are not required to answer any of these questions. We are gathering this data to better understand our membership demographic profiles and how they overlap with the demographic profiles of our current programming offerings, to address gaps in programming, education, and services.

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* 8. What is your age?

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* 9. What is your racial or ethnic identity? (Select all that apply.)

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* 10. What is your gender identity?

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* 11. Which of these best describes your gross household income (before taxes)?

SECTION B — Programs, Advocacy, & What Matters Most

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* 12. Which Bike Cleveland programs, activities, or advocacy efforts are you familiar with? (Select all that apply)

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* 13. Which THREE of the following are most important for Bike Cleveland to focus on? (Select up to 3)

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* 14. What could Bike Cleveland improve about the programs or advocacy you’ve interacted with?

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* 15. Do you have a story or experience with Bike Cleveland you’d like to share? Especially if it emphasizes an earlier answer to a question or you don't feel like your experience with Bike Cleveland has been adequately captured up until this point.

SECTION C — Awareness & Perception

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* 16. Before today, how familiar were you with Bike Cleveland’s work?

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* 17. Please indicate how much you agree with the following statements:

  Don’t know Strongly disagree Disagree Neutral Agree Strongly agree
Bike Cleveland effectively advocates for safer streets
Bike Cleveland represents my interests and lived experience with biking
Bike Cleveland represents my interests and lived experience with walking
Bike Cleveland represents my interests and lived experience with pedestrian safety
Bike Cleveland represents my interests and lived experience with public transit access
Bike Cleveland’s work feels relevant to my community
Bike Cleveland considers equity and access in its work
When I interact with Bike Cleveland, staff and volunteers are welcoming

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* 18. Please share any other comments you have below:

SECTION D — Equity, Belonging & the Future

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* 19. How often do you feel welcomed and comfortable at Bike Cleveland events or activities?

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* 20. Would you like to share more about your answer?

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* 21. In the next 5 years, how would you like to see Bike Cleveland’s work evolve?

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* 22. Thinking about the past 3–5 years, how have conditions changed in your local community or neighborhood?

  Improved Stayed the same Worsened Not sure
Biking conditions
Walking / pedestrian conditions
Public transit access
Accessibility for people with disabilities

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* 23. What kind of programming could Bike Cleveland implement to advance equity in the city of Cleveland? And in the greater Northeast Ohio region?

SECTION E — Communications

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* 24. How do you usually hear updates from Bike Cleveland? (Select all that apply)

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* 25. Please indicate your agreement with the following statements:

  Don't know Strongly disagree Disagree Neutral Agree Strongly agree
I know when Bike Cleveland is doing programming that interests me
Bike Cleveland’s communications clearly explain its impact
Bike Cleveland’s website is easy to navigate

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* 26. How do you feel about the amount of communication you receive from Bike Cleveland?

SECTION F — Membership

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* 27. How satisfied are you with your Bike Cleveland membership?

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* 28. What would improve your experience as a member?
If you are not a member, what would interest you in considering a membership with Bike Cleveland?

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* 29. How satisfied are you with your local Bike Cleveland chapter's work?

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* 30. What are the main reasons you are not a Bike Cleveland member? (Select all that apply)

Last questions

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* 31. Is there anything we didn’t ask that you’d like Bike Cleveland to know?

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* 32. Please indicate what you'd like to learn more about from today's survey! (select as many as you want)

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* 33. If you would like us to contact you with more information as you specified above, please enter your email or cell phone number so we can reach you!

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