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* 1. Which of the below best describes the business:

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* 2. What State or Territory is your business located?

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* 3. What is your post code?

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* 4. What is your first spoken language?

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* 5. What is your Country of Origin?

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* 6. What is your gender?

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* 7. What is your age?

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* 8. Where is your business located?

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* 9. Is your business location considered to be a tourist location?

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* 10. How many years have you spent working in the hospitality industry?

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* 11. What ownership type is your business?

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* 12. Is your business located in / attached to?

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* 13. Is your business a franchised operation?

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* 14. Is the land on which your business operates:

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* 15. Is the building in which your business located:

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* 16. Is your business a:

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* 17. What cuisine is does your business specialise in?

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* 18. Is your business:

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* 19. What methods of payment other than cash do you accept?

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* 20. To the best of your knowledge what is the size of your business in square metres?

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* 21. How many seats are allocated to customers in your business?

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* 22. If you have outside dining, how much do you pay the council, if any, for this space?

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* 23. On average how many customers do you serve a week?

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* 24. Please rate how easy or difficult it has been for you to attract staff to the following jobs?

  Very easy Somewhat easy Average / ok Somewhat difficult Very difficult
Chef / Cook
kitchen hand
Food & Beverage Assistant
Supervisors
Managers

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* 25. Compared to last financial year, overall have you found hiring staff to be:

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* 26. Please rate how successful you have found the following recruitment methods during the past 12 months?

  Very Useful Useful Average Not Useful Have Not Used
Job Network (government employment service)
Private Recruitment Agencies
Newspaper Advertising
Internet Advertising
Overseas Workers
Word of Mouth

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* 27. How do you expect your business to trend in the next 12 months relative to the following?

  Increase Remain the Same Decrease
Sales
Employees
Prices
Profitability
Capital Expenditure

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* 28. What is the annual rent as a percentage of turnover (%)?

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* 29. What is your annual percentage (%) on food costs?

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* 30. What is your annual percentage (%) on beverage costs?

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* 31. What is your annual percentage (%) labor costs inclusive of all costs (super, payroll tax, workers comp) and inclusive of contract/labor hire?

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* 32. What is the annual revenue excluding GST?

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* 33. What is the following Income and Expenditure (could you please give a % amount)?

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* 34. Including your Manager, what is the average number of paid employees that work during a typical week (including front and back of house staff)?

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* 35. Are your employees covered by one of the following:

  Yes No
Restaurant Industry Award
Hospitality Industry Award
Fast Food Industry Award
Other Modern Award

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* 36. Do you find the clauses in the Modern Awards easy to understand on a scale of 1 to 10? (10 is very easy and 1 is very hard)

  1 2 3 4 5 6 7 8 9 10
1

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* 37. What impact would a further Award minimum wage increases from 01 July 2102 mean for your business profitability?

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* 38. Will further wage increases impact you employing more staff over the next 12 months?

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* 39. Will your business reduce staff if labour costs rise in 2012/2013?

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* 40. What has been the impact on weekend/public holiday penalty rates being enforced through the restaurant award?

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* 41. Do you think individual employment agreements should override Modern Awards?

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* 42. Do you think casual employees should be paid penalty rates on top of the 25% casual loading?

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* 43. Do you think the classification definitions in Modern Awards accurately describe the duties at your staff?

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* 44. Could you please tick all factors that contribute to the success of a business?

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* 45. Could you please tick all factors that can be onerous on a business?

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