Barry Island Customer Satisfaction Survey 2019

Question Title

* 1. Does the Island live up to your expectations?

Far below expectations

Not as good as expected

Reached expectations

Better than expected

Far exceeded expectations

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* 2. Please rate Barry Island as a destination

Very Poor

Poor

Average

Good

Excellent

Other (please specify)

Question Title

* 3. How would you rate the following?

	Very Poor	Poor	Average	Good	Excellent
Food Offer (restaurant/takeaways)	Food Offer (restaurant/takeaways) Very Poor	Food Offer (restaurant/takeaways) Poor	Food Offer (restaurant/takeaways) Average	Food Offer (restaurant/takeaways) Good	Food Offer (restaurant/takeaways) Excellent
Retail Offer	Retail Offer Very Poor	Retail Offer Poor	Retail Offer Average	Retail Offer Good	Retail Offer Excellent
Cleanliness of public areas (Promenade/Beach/Gardens)	Cleanliness of public areas (Promenade/Beach/Gardens) Very Poor	Cleanliness of public areas (Promenade/Beach/Gardens) Poor	Cleanliness of public areas (Promenade/Beach/Gardens) Average	Cleanliness of public areas (Promenade/Beach/Gardens) Good	Cleanliness of public areas (Promenade/Beach/Gardens) Excellent
Cleanliness of public conveniences	Cleanliness of public conveniences Very Poor	Cleanliness of public conveniences Poor	Cleanliness of public conveniences Average	Cleanliness of public conveniences Good	Cleanliness of public conveniences Excellent
Car Parking	Car Parking Very Poor	Car Parking Poor	Car Parking Average	Car Parking Good	Car Parking Excellent
Road Access	Road Access Very Poor	Road Access Poor	Road Access Average	Road Access Good	Road Access Excellent
Public Transport	Public Transport Very Poor	Public Transport Poor	Public Transport Average	Public Transport Good	Public Transport Excellent
Visitor Information	Visitor Information Very Poor	Visitor Information Poor	Visitor Information Average	Visitor Information Good	Visitor Information Excellent
Attractions	Attractions Very Poor	Attractions Poor	Attractions Average	Attractions Good	Attractions Excellent
Events	Events Very Poor	Events Poor	Events Average	Events Good	Events Excellent
Directional Signage (to get here)	Directional Signage (to get here) Very Poor	Directional Signage (to get here) Poor	Directional Signage (to get here) Average	Directional Signage (to get here) Good	Directional Signage (to get here) Excellent

Other (please specify)

Question Title

* 4. How did you get here?

Walk

Cycle

Car

Train

Bus (Coach Tour)

Bus (Public Transport)

Question Title

* 5. What motivated you to come? Tick all that apply

Attractions

Beach

Visit Friends Relatives

Easy Road Access

Location

Variety on offer

Food

Disabled Friendly

Value for money

Easy Public Transport

Walks

Beach Huts

Recommended

Coach Tours

Green Flag Award

Gavin & Stacey

Events

Other (please specify)

Question Title

* 6. Are you a:

Day Visitor

Staying visitor

Local

Visiting Friends Relatives

Detail (optional)

Question Title

* 7. How often do you visit?

First Visit

Once a year

2-3 times a year

4-5 times a year

6-7 times a year

8-10 times per year

More than 10 times a year

Daily

Question Title

* 8. How likely are you to return to Barry Island?

I’ll never return

I’ll consider returning

I am likely to return

I will return

I will definitely return

Question Title

* 9. How likely are you to recommend Barry Island to others?

I would not recommend

I may recommend

I highly likely recommend

I will recommend

I will definitely recommend

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* 10. Are you?

Male

Female

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* 11. What age group applies to you?

Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75+

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* 12. How would you describe your ethnic origin?

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* 13. Do you have a disability as defined by the Disability Discrimination Act (DDA)? The

DDA defines a person with a disability as someone who has a physical or mental impairment that has a substantial and long term effect on his or her ability to carry out normal day to day activities.

Yes

Question Title

* 14. Thank you for your feedback. If you'd like to be entered into a prize draw to win a Beach Hut on Barry Island for the day, simply provide your email address below. The winner will be chosen at random once the survey is closed on 1st September 2019.

Email Address

Barry Island Customer Satisfaction Survey 2019

Question Title

* 1. Does the Island live up to your expectations?

Question Title

* 2. Please rate Barry Island as a destination

Question Title

* 3. How would you rate the following?

Question Title

* 4. How did you get here?

Question Title

* 5. What motivated you to come? Tick all that apply

Question Title

* 6. Are you a:

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* 7. How often do you visit?

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* 8. How likely are you to return to Barry Island?

Question Title

* 9. How likely are you to recommend Barry Island to others?

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* 10. Are you?

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* 11. What age group applies to you?

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* 12. How would you describe your ethnic origin?

Question Title

* 13. Do you have a disability as defined by the Disability Discrimination Act (DDA)? TheDDA defines a person with a disability as someone who has a physical or mental impairment that has a substantial and long term effect on his or her ability to carry out normal day to day activities.

Question Title

* 14. Thank you for your feedback. If you'd like to be entered into a prize draw to win a Beach Hut on Barry Island for the day, simply provide your email address below. The winner will be chosen at random once the survey is closed on 1st September 2019.

* 13. Do you have a disability as defined by the Disability Discrimination Act (DDA)? The

DDA defines a person with a disability as someone who has a physical or mental impairment that has a substantial and long term effect on his or her ability to carry out normal day to day activities.