Banquet Feedback Form

Thank you for organizing your event with Brigade Hospitality. To enhance your experience with us, we request you to spare a minute to give your feedback so that we can further improve our services.

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* 1. Where was your event held?

MLR J.P. Nagar

MLR Whitefield

The Woodrose Club

Augusta Club

Galaxy Club

Regent Club

The Northern Terrace

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* 2. When was your event held?

Event Date :

Date

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* 3. How did you hear about our venue?

Resident / Club Member

Sales Representative

Online Search

JustDial

Previous Event Attendee

Friends / Relatives

Repeat Guest

Our Website

Walk-in

Others

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* 4. You chose this venue because of:

Brand Image

Value for Money

Location / Proximity

Infrastructure / Facilities

Services (Events, F&B)

Recommendation

Others (please specify)

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* 5. Please rate the following :

	Excellent	Good	Average	Below Average	Poor	Not Applicable
Sales Representative's Interaction	Sales Representative's Interaction Excellent	Sales Representative's Interaction Good	Sales Representative's Interaction Average	Sales Representative's Interaction Below Average	Sales Representative's Interaction Poor	Sales Representative's Interaction Not Applicable
Booking Process	Booking Process Excellent	Booking Process Good	Booking Process Average	Booking Process Below Average	Booking Process Poor	Booking Process Not Applicable
Audio - Visuals	Audio - Visuals Excellent	Audio - Visuals Good	Audio - Visuals Average	Audio - Visuals Below Average	Audio - Visuals Poor	Audio - Visuals Not Applicable
Lighting	Lighting Excellent	Lighting Good	Lighting Average	Lighting Below Average	Lighting Poor	Lighting Not Applicable
Air Conditioning	Air Conditioning Excellent	Air Conditioning Good	Air Conditioning Average	Air Conditioning Below Average	Air Conditioning Poor	Air Conditioning Not Applicable
Quality & Presentation of Food	Quality & Presentation of Food Excellent	Quality & Presentation of Food Good	Quality & Presentation of Food Average	Quality & Presentation of Food Below Average	Quality & Presentation of Food Poor	Quality & Presentation of Food Not Applicable
Guestrooms (if used)	Guestrooms (if used) Excellent	Guestrooms (if used) Good	Guestrooms (if used) Average	Guestrooms (if used) Below Average	Guestrooms (if used) Poor	Guestrooms (if used) Not Applicable
Staff Courtesy & Helpfulness	Staff Courtesy & Helpfulness Excellent	Staff Courtesy & Helpfulness Good	Staff Courtesy & Helpfulness Average	Staff Courtesy & Helpfulness Below Average	Staff Courtesy & Helpfulness Poor	Staff Courtesy & Helpfulness Not Applicable
Cleanliness & Hygiene	Cleanliness & Hygiene Excellent	Cleanliness & Hygiene Good	Cleanliness & Hygiene Average	Cleanliness & Hygiene Below Average	Cleanliness & Hygiene Poor	Cleanliness & Hygiene Not Applicable
Billing Process (promptness & accuracy)	Billing Process (promptness & accuracy) Excellent	Billing Process (promptness & accuracy) Good	Billing Process (promptness & accuracy) Average	Billing Process (promptness & accuracy) Below Average	Billing Process (promptness & accuracy) Poor	Billing Process (promptness & accuracy) Not Applicable
Service Responsiveness	Service Responsiveness Excellent	Service Responsiveness Good	Service Responsiveness Average	Service Responsiveness Below Average	Service Responsiveness Poor	Service Responsiveness Not Applicable
Marketing & Advertising	Marketing & Advertising Excellent	Marketing & Advertising Good	Marketing & Advertising Average	Marketing & Advertising Below Average	Marketing & Advertising Poor	Marketing & Advertising Not Applicable
Overall Experience	Overall Experience Excellent	Overall Experience Good	Overall Experience Average	Overall Experience Below Average	Overall Experience Poor	Overall Experience Not Applicable

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* 6. Would you recommend us to your contacts?

Yes

If yes, please specify their name and phone number

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* 7. Any other Comments & Suggestions

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* 8. Contact Details:

Name: *

Email:

Phone: *

Company:

Designation:

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* 9. Can we use your feedback for promotional reasons?

Yes