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2026 Retail Consumers Insights Survey

Introduction

Purpose of Survey

The purpose of the survey is to understand your behaviours as a retail customer. The survey results will assist KPMG in assessing and evaluating the ways that your service providers can serve you better.

Instructions

This questionnaire contains statements aimed at understanding your behavioural patterns. For each question, you are required to tick as applicable to you.

Please note that at NO point during this survey will you be required to enter personal information.

This survey will take about 10 minutes to complete. Please take some time to answer this questionnaire as accurately as possible.

Please provide your email address at the end of the survey if you would like a copy of the published report.

Thank you for your participation.
1.Privacy Policy

KPMG is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, KPMG is committed to the appropriate protection and use of personal information (sometimes referred to as “personal data”, “personally identifiable information” or “PII”) that has been collected online.

Please review this privacy statement ("Privacy Statement") to learn more about how we collect, use, share and protect the personal information that we have obtained.(Required.)
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