GTA Fixed Route Rider Satisfaction Survey 2019

Thank you for using GTA and HEAT for your transportation needs. As part of our continued focus on customer service, we ask that you complete a confidential rider survey about how we are doing as your public transportation provider. If you have any questions about this survey, feel free to contact Kevin Elwood, Marketing & Communications Manager at (336) 412-6309 or kevin.elwood@greensboro-nc.gov

Question Title

1. How many days have you ridden GTA or HEAT over the past seven days?

6 to 7 days

3 to 5 days

1 to 2 days

None

Question Title

2. Over the last seven days, why did you ride the bus? Please choose all that apply.

Work

School/Education

Shopping

Doctor/Medical

Church/Place of Worship

Entertainment/Recreation

Other (please specify)

Question Title

3. Please check all the routes/connectors/services you have ridden in the last seven days.

12A

Question Title

* 1. How many days have you ridden GTA or HEAT over the past seven days?

Question Title

* 2. Over the last seven days, why did you ride the bus? Please choose all that apply.

Question Title

* 3. Please check all the routes/connectors/services you have ridden in the last seven days.

1. How many days have you ridden GTA or HEAT over the past seven days?

2. Over the last seven days, why did you ride the bus? Please choose all that apply.

3. Please check all the routes/connectors/services you have ridden in the last seven days.