Chapter 2 quiz: Appointments Ready to test what you’ve learned? This short quiz is a chance to check your understanding and build confidence as you go. Question Title 1. Where would you click in the Appointment panel to book a recurring appointment? No Show Cancel/Delete Pencil Copy >> Question Title 2. What is the difference between cancelling and deleting an appointment? Cancelling an appointment sends the patient an email notification, deleting does not Deleting an appointment sends the patient an email notification, cancelling does not Question Title 3. What is the difference between moving and copying an appointment? There is no difference Moving an appointment means you're taking the original appointment and placing it at a new date and time — it's no longer in the original spot. Copying an appointment keeps the original where it is, but also creates a new appointment for the same patient at a different time in the future Moving an appointment means you're keeping the original where it is, but also creating a new appointment for the same patient at a different time in the future. Copying an appointment removes the original appointment and places it at a new date and time — it's no longer in the original spot Question Title 4. How would you add someone to the Waitlist administratively? Create a new appointment with a "Wait List" note Click Wait List, then click Add under the appropriate practitioner's name Click Wait List then find their name within the orange blocks Question Title 5. Where on the schedule would you find the number of patients on a Wait List for a practitioner? Under their name in the side menu Next to their name across the top of the Schedule In Settings under Schedule Settings The Wait List button Question Title 6. What happens when an appointment is moved, cancelled, or deleted and Wait List notifications are enabled? Jane will send a text or email to everyone on the Wait List for a first-come, first-serve booking Jane will ask you who on the Wait List to book in the appointment Nothing, Jane can't send automatic Wait List notifications Question Title 7. If you don't currently have double booking enabled for administrative bookings, where would you go in Jane to turn that on? Right on the schedule by typing "D" Double booking isn't available in Jane In Schedule Settings by clicking Settings > Schedule Settings Question Title 8. Once enabled, how do you get in and out of quick double book mode on the Schedule? Press "D" on the keyboard Enable and disable it form the Schedule Settings Log out and back into Jane Done
