TVRUG Train Survey for Hadrian's Wall Country Line (Newcastle to Carlisle)

This survey is being carried out by the Tyne Valley Line Rail Users' Group (TVRUG) to provide evidence for our campaign for an improved service for the next franchise which is due to begin in 2014.

Your help is much appreciated.

If you are interested in joining the Tyne Valley Line Rail Users' Group please visit our website at www.tvrug.org.uk

* 1. How often do you use the train?

* 2. Which railway station do you travel from most often?

* 3. If this is not the nearest railway station to where you live, please give the reason why you use this station and not your nearest station. Mark all that apply

* 4. Which railway station do you travel to most often?

* 5. Do you use another mode of transport during your journey? Mark all that apply.

* 6. List any good points about your journey by train.

* 7. List any bad points about your journey by train.

* 8. Are you aware of / do you use the following products and services? Mark all that apply.

  Aware Use Mark here if you think you can buy it on the train
under 25 railcard
family railcard
senior citizens railcard
duo ticket
day ranger
weekly season ticket
monthly season ticket
annual season ticket
PlusBus
metro add on fares
evening fare offer

* 9. If you answered never to question 1 please tell us why you never use the train. Mark all that apply.

* 10. Please tell us your postcode and complete the sentence 'I would use the train more if...................'

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