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Hihealth Herdcare Member survey Summer 2024
As one of our valued Hihealth Herdcare (HHH) Members, we would be very grateful if you would share your opinions with us on the service we provide. Please add any comments you wish to share with us. Thank you!
1.
How satisfied are you with the service you receive over telephone and email from our HHH farm animal office team?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Any comments you wish to share
2.
How satisfied are you with the quality of advice you receive from our veterinary team?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Any comments you wish to share
3.
How satisfied are you with the clarity and detail of lab reports?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Any comments you wish to share
4.
How satisfied are you with the timescale of receiving your report after samples have been taken?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Any comments you wish to share
5.
Do you feel that the benefits of HHH membership represent good value for money?
Good value for money
Fair value for money
Poor value for money
6.
Do you find it straightforward to access the information you need from our website?
Yes
No
Any comments you wish to share
7.
How do you prefer to access information on Biobest/HHH services?
Biobest website
Newsletters and leaflets in post
Newsletters by email
Social media posts e.g. Facebook, LinkedIn
8.
How do you prefer to access information online on farm animal health and infectious disease?
Blogs and articles on websites
Social media content - written posts
Social media content - videos & graphics
I don't use online sources much when looking for further information on farm animal health & disease
9.
Are you happy to be contacted for further feedback as part of a focus group to continually improve our service? If so, please provide your email address.