Nutrition Services: Customer Service Survey

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* 2. If applicable, what was the date of your interaction with the Nutrition team member?

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* 3. Which program(s) are you participating in?

SFSP

CACFP

SFSP & CACFP

Other (please specify)

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* 4. What type of Institution/facility do you represent?

SFSP Sponsor

Child Care Learning Center

Adult Day Care Center

At Risk Afterschool Program

Family Child Care Learning Home

Administrative Sponsor

Day Care Home Sponsor

Center Sponsor

Other (please specify)

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* 5. How would you rate your customer experience today?

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	N/A
Was greeted respectfully	Was greeted respectfully Strongly Agree	Was greeted respectfully Agree	Was greeted respectfully Neutral	Was greeted respectfully Disagree	Was greeted respectfully Strongly Disagree	Was greeted respectfully N/A
Questions/concerns/issues were responded to in a timely manner	Questions/concerns/issues were responded to in a timely manner Strongly Agree	Questions/concerns/issues were responded to in a timely manner Agree	Questions/concerns/issues were responded to in a timely manner Neutral	Questions/concerns/issues were responded to in a timely manner Disagree	Questions/concerns/issues were responded to in a timely manner Strongly Disagree	Questions/concerns/issues were responded to in a timely manner N/A
Was courteous, patient & calm	Was courteous, patient & calm Strongly Agree	Was courteous, patient & calm Agree	Was courteous, patient & calm Neutral	Was courteous, patient & calm Disagree	Was courteous, patient & calm Strongly Disagree	Was courteous, patient & calm N/A
Was well-informed of program policies & procedures	Was well-informed of program policies & procedures Strongly Agree	Was well-informed of program policies & procedures Agree	Was well-informed of program policies & procedures Neutral	Was well-informed of program policies & procedures Disagree	Was well-informed of program policies & procedures Strongly Disagree	Was well-informed of program policies & procedures N/A
Applied the rules & regulations in a fair manner	Applied the rules & regulations in a fair manner Strongly Agree	Applied the rules & regulations in a fair manner Agree	Applied the rules & regulations in a fair manner Neutral	Applied the rules & regulations in a fair manner Disagree	Applied the rules & regulations in a fair manner Strongly Disagree	Applied the rules & regulations in a fair manner N/A
Answered my questions in an easy to understand way	Answered my questions in an easy to understand way Strongly Agree	Answered my questions in an easy to understand way Agree	Answered my questions in an easy to understand way Neutral	Answered my questions in an easy to understand way Disagree	Answered my questions in an easy to understand way Strongly Disagree	Answered my questions in an easy to understand way N/A
Questions/concerns/issues were resolved	Questions/concerns/issues were resolved Strongly Agree	Questions/concerns/issues were resolved Agree	Questions/concerns/issues were resolved Neutral	Questions/concerns/issues were resolved Disagree	Questions/concerns/issues were resolved Strongly Disagree	Questions/concerns/issues were resolved N/A

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* 6. In the space below, share anything you enjoyed or appreciated about your recent experience with the Nutrition team member.

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* 7. In the space below, provide any areas for improvement regarding your experience with the Nutrition team member.

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* 8. Please feel free to add any other comments/feedback regarding the customer service you received below.

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* 9. Please add your name and contact information (optional)

Name

Company

Email Address

Phone Number

Nutrition Services: Customer Service Survey

Question Title

* 1. Which Nutrition Team Member are you providing feedback on today?

Question Title

* 2. If applicable, what was the date of your interaction with the Nutrition team member?

Question Title

* 3. Which program(s) are you participating in?

Question Title

* 4. What type of Institution/facility do you represent?

Question Title

* 5. How would you rate your customer experience today?

Question Title

* 6. In the space below, share anything you enjoyed or appreciated about your recent experience with the Nutrition team member.

Question Title

* 7. In the space below, provide any areas for improvement regarding your experience with the Nutrition team member.

Question Title

* 8. Please feel free to add any other comments/feedback regarding the customer service you received below.

Question Title

* 9. Please add your name and contact information (optional)

* 1.

Which Nutrition Team Member are you providing feedback on today?