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Nutrition Services: Customer Service Survey

Please share your thoughts about your customer experience with  DECAL's Nutrition team by participating in this four minute survey.  Your responses are anonymous unless you choose to identify yourself by leaving your contact information.
1.

Which Nutrition Team Member are you providing feedback on today?
2.If applicable, what was the date of your interaction with the Nutrition team member?
3.Which program(s) are you participating in?
4.What type of Institution/facility do you represent?
5.How would you rate your customer experience today?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Was greeted respectfully
Questions/concerns/issues were responded to in a timely manner
Was courteous, patient & calm
Was well-informed of program policies & procedures
Applied the rules & regulations in a fair manner
Answered my questions in an easy to understand way
Questions/concerns/issues were resolved
6.In the space below, share anything you enjoyed or appreciated about your recent experience with the Nutrition team member.
7.In the space below, provide any areas for improvement regarding your experience with the Nutrition team member.
8.Please feel free to add any other comments/feedback regarding the customer service you received below.
9.Please add your name and contact information (optional)
Current Progress,
0 of 9 answered