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Satisfaction Survey 2017-2018
2.
Family Forum, Inc. Early Head Start/Head Start
This is a satisfaction survey for families enrolled in Early Head Start/Head Start during the 2017-2018 school year to assess overall satisfaction, program effectiveness and plan for improvement.
OK
1.
This past year I had a child (children) enrolled in?
Early Head Start
Head Start
Both
2.
Site Location
Center 1 - Superior
Center 2 - Superior
Center 4 - Brule
Center 5 - Bayfield
Center 7 - Ashland
Center 8 - Hurley
Center 10 - Phillips
3.
Overall, what was your experience when applying for Early Head Start/Head Start.
Quick and smooth
Fairly Easy
Took more time then I wanted
Other (please specify)
4.
Did you participate in any of the following community activities this last school year?
Public Library
Local School Events
Social Services
Political
Health
Mental Health
Self Help Groups
Discussion Groups with other Parents
Advocacy
None of these
5.
Did you and your child read more books together this last year as a result of your enrollment in Head Start/Early Head Start Program?
Yes
No
6.
Were you able to complete the family goals you set at the beginning of the school year?
Yes, all of them
Yes, some of them
No, none of them
I did not set any goals
7.
Do you know that your contribution of volunteer services creates a financial contribution ("in-kind") to the Early Head Start/Head Start program?
Yes
No
8.
Please check the top three n
eeds of your family?
Employment
Child Care
Medical Care
Dental Care
Adequate Food
Transportation
Housing
Financial Budgeting/Counseling
Job Training
Alcohol/drug Counseling
Family Counseling
More Adult Education
Mental Wellness - Child/Adult
9.
How helpful were the following services
Very helpful
Somewhat helpful
Not helpful
Don't know
Family Portfolios
Very helpful
Somewhat helpful
Not helpful
Don't know
Family Partnerships
Very helpful
Somewhat helpful
Not helpful
Don't know
Agency Newsletters
Very helpful
Somewhat helpful
Not helpful
Don't know
Center Newsletters
Very helpful
Somewhat helpful
Not helpful
Don't know
Parent Training Handouts
Very helpful
Somewhat helpful
Not helpful
Don't know
Center Parent Meetings
Very helpful
Somewhat helpful
Not helpful
Don't know
Fatherhood Activities
Very helpful
Somewhat helpful
Not helpful
Don't know
10.
In what ways has Early Head Start/Head Start been beneficial to your family? Check all that apply
Information
Increased child's school readiness
Health services
Access to community resources
Family support
Parenting classes
Fatherhood activities
Mental Health/ Well-being
Other (please specify)
11.
How was your experience working with our staff? (5 stars = Extremely Supportive/Effective and 1 star = Not Supportive/or effective)
Not Supportive/Effective
1 star
Somewhat Supportive/Effective
2 stars
Supportive/Effective
3 stars
Very Supportive/Effective
4 stars
Extremely Supportive/Effective
5 stars
Other (please specify)
12.
Do you have access to the internet?
Yes
No
13.
Have you accessed our Family Forum, Inc website? www.familyforum.org
Yes, and I found what I was looking for.
Yes, but it was not helpful.
No
14.
How do you like to receive information from Family Forum, Inc? (Check all that apply)
Email
Paper/Note in Child's backpack
USPS (snail mail)
Text
Phone Call
In Person
15.
The Early Head Start/ Head Start program wants to be financially effective and efficient. Do you have any cost saving suggestions for the program?
16.
Does your child attend a daycare center or home daycare in addition to Head Start/Early Head Start?
Yes
No
Full time (30+ hours per week)
Part time (10-29 hours per week)
Relative Care
Additional Comments
17.
General Comments/ Suggestions:
Current Progress,
0 of 35 answered