CUSTOMER FEEDBACK FORM

Your feedback is important to us as we strive for continual improvement.

Please take the time to complete this short survey, we look forward to receiving your feedback.

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Suitability	Suitability very satisfied	Suitability somewhat satisfied	Suitability neutral	Suitability somewhat dissatisfied	Suitability very dissatisfied
Quality	Quality very satisfied	Quality somewhat satisfied	Quality neutral	Quality somewhat dissatisfied	Quality very dissatisfied
Packaging	Packaging very satisfied	Packaging somewhat satisfied	Packaging neutral	Packaging somewhat dissatisfied	Packaging very dissatisfied
Shelf-life	Shelf-life very satisfied	Shelf-life somewhat satisfied	Shelf-life neutral	Shelf-life somewhat dissatisfied	Shelf-life very dissatisfied
Range	Range very satisfied	Range somewhat satisfied	Range neutral	Range somewhat dissatisfied	Range very dissatisfied
Information	Information very satisfied	Information somewhat satisfied	Information neutral	Information somewhat dissatisfied	Information very dissatisfied
Leadtimes	Leadtimes very satisfied	Leadtimes somewhat satisfied	Leadtimes neutral	Leadtimes somewhat dissatisfied	Leadtimes very dissatisfied

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Response time	Response time very satisfied	Response time somewhat satisfied	Response time neutral	Response time somewhat dissatisfied	Response time very dissatisfied
Knowledge	Knowledge very satisfied	Knowledge somewhat satisfied	Knowledge neutral	Knowledge somewhat dissatisfied	Knowledge very dissatisfied
Communication	Communication very satisfied	Communication somewhat satisfied	Communication neutral	Communication somewhat dissatisfied	Communication very dissatisfied
Invoicing & Statements	Invoicing & Statements very satisfied	Invoicing & Statements somewhat satisfied	Invoicing & Statements neutral	Invoicing & Statements somewhat dissatisfied	Invoicing & Statements very dissatisfied

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Response time	Response time very satisfied	Response time somewhat satisfied	Response time neutral	Response time somewhat dissatisfied	Response time very dissatisfied
Knowledge	Knowledge very satisfied	Knowledge somewhat satisfied	Knowledge neutral	Knowledge somewhat dissatisfied	Knowledge very dissatisfied
Communication	Communication very satisfied	Communication somewhat satisfied	Communication neutral	Communication somewhat dissatisfied	Communication very dissatisfied
Documentation	Documentation very satisfied	Documentation somewhat satisfied	Documentation neutral	Documentation somewhat dissatisfied	Documentation very dissatisfied

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Delivery Time	Delivery Time very satisfied	Delivery Time somewhat satisfied	Delivery Time neutral	Delivery Time somewhat dissatisfied	Delivery Time very dissatisfied
Condition of goods on arrival	Condition of goods on arrival very satisfied	Condition of goods on arrival somewhat satisfied	Condition of goods on arrival neutral	Condition of goods on arrival somewhat dissatisfied	Condition of goods on arrival very dissatisfied
Service level from delivery drivers	Service level from delivery drivers very satisfied	Service level from delivery drivers somewhat satisfied	Service level from delivery drivers neutral	Service level from delivery drivers somewhat dissatisfied	Service level from delivery drivers very dissatisfied
Paperwork	Paperwork very satisfied	Paperwork somewhat satisfied	Paperwork neutral	Paperwork somewhat dissatisfied	Paperwork very dissatisfied

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
Competitiveness	Competitiveness very satisfied	Competitiveness somewhat satisfied	Competitiveness neutral	Competitiveness somewhat dissatisfied	Competitiveness very dissatisfied
Credit term	Credit term very satisfied	Credit term somewhat satisfied	Credit term neutral	Credit term somewhat dissatisfied	Credit term very dissatisfied

	very satisfied	somewhat satisfied	neutral	somewhat dissatisfied	very dissatisfied
How satisfied are you with your current dealings with the Pure Ingredients team overall	How satisfied are you with your current dealings with the Pure Ingredients team overall very satisfied	How satisfied are you with your current dealings with the Pure Ingredients team overall somewhat satisfied	How satisfied are you with your current dealings with the Pure Ingredients team overall neutral	How satisfied are you with your current dealings with the Pure Ingredients team overall somewhat dissatisfied	How satisfied are you with your current dealings with the Pure Ingredients team overall very dissatisfied

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Thank you very much for your kind co-operation on the feedback.