Exit this survey

Question Title

* 1. Which of these technologies have you seen offered in quick service restaurants you visit? (Quick Service Includes fast food and restaurants like Chipotle and Panera Bread). Check all that apply below.

Question Title

* 2. Which of these technologies have you used when ordering food from a quick service restaurant? (check all that apply)

Question Title

* 3. How important is it for El Pollo Loco to offer the following? (please rate each technology)

  Not important - 0 Somewhat important- 1 important - 2 Very important- 3 Extremely important- 4
Online or Mobile Ordering (order meals or catering from website or mobile app)
Mobile Payment (pay using a mobile device)
Wait-line Tablets (order taken in line to speed your order)
Wait-time Pagers (electronic pager notifies you when order is ready)
Digital Promotional Signage (promotional offers and information)
Digital Menuboard (digitally displayed menu)
Interactive Display (Fun content and information. Video, audio and interaction)

Question Title

* 4. Have you used online/mobile ordering at any of the following restaurants? (check all that apply)

Question Title

* 5. How important is it for a restaurant to offer online/mobile ordering?

Question Title

* 6. What benefits do you like most about online/mobile ordering? (select up to 3 top choices)

Question Title

* 7. What factors cause you not to use online/mobile ordering? (select up to 3 top factors)

Question Title

* 8. If online/mobile ordering for the entire menu were available at El Pollo Loco, how likely would you be to use it?

Question Title

* 9. Have you paid with your mobile device (mobile payment) at any of the following restaurants? (check all that apply)

Question Title

* 10. How important is it for a restaurant to offer mobile payment?

Question Title

* 11. What are the benefits you like most about mobile payment? (check up to 3 top choices)

Question Title

* 12. What factors would cause you not to use mobile payment? (check up to 3 top factors)

Question Title

* 13. If mobile payment was available at El Pollo Loco, how likely would you be to use it?

T