HMIS and 211 DuPage Support Satisfaction Survey Question Title * 1. Which help desk are you rating? HMIS 211 DuPage Both Question Title * 2. I was helped in a timely manner. Yes Neutral No N/A Yes Neutral No N/A Question Title * 3. I was treated with respect. Yes Neutral No N/A Yes Neutral No N/A Question Title * 4. The staff were friendly and helpful. Yes Neutral No N/A Yes Neutral No N/A Question Title * 5. I received the information and/or services I needed. Yes Neutral No N/A Yes Neutral No N/A Question Title * 6. The staff were knowledgeable. Yes Neutral No N/A Yes Neutral No N/A Question Title * 7. Overall, I am satisfied with my experience. Yes Neutral No N/A Yes Neutral No N/A Question Title * 8. What is ONE thing you would change about the services you received from our agency? Done