Q2 2020-21 Small Business BC Client Survey ABOUT OUR SERVICE Question Title * 1. How did you hear about Small Business BC? Social Media Google Search 3rd Party Event Friend / Family Member Another Business Supporter (Chamber, Community Futures, Women's Enterprise, Futurpreneur etc) Government Office Bank / Credit Union / Funding referral Walked By Location If you selected: 3rd party event, financial institution or another business supporter, please note which one. OK Question Title * 2. How have you engaged with Small Business BC? (check all that apply) Seminar Webinar Free 30 minute consultation Talk to an Expert Small Business BC Website Market Research Services Business Plan Services Business Name Registration Bookstore Corporate Search Services Import/Export Services Small Business BC Events (online or in-person) Small Business BC Meetups (digital or in-person) Not Applicable Other (please specify) OK Question Title * 3. On a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied, please rate your experience at Small Business BC. 1 very dissatisfied 10 very satisfied Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 4. What do you specifically like or dislike about our products or services? OK Question Title * 5. What new content/topics would you like to see Small Business offer? For example, industry-specific content or how to enter new markets. OK Question Title * 6. If Small Business BC were to co-locate with other small business service providers and partners in a one-stop office, which services would provide the most value and benefit to you? (select all that apply) Legal Services Accounting Services Chamber of Commerce Financing Services (Banks, Credit Unions) Technology Services National Research Council Digital Services/Marketplace e-Commerce Services Marketing Services Incubator Women's Enterprise Centre (WEC) Futurpreneur Community Futures Office supplies Insurance Services Other (please specify) OK NEXT